Permanent Client Support & Sales Coordinator

Meridian Business Support Ltd; West of England; On-site; GBP 23,000 - 29,000; Full time

Job summary

Meridian Business Support Ltd is currently recruiting on behalf of our client for a Client Support Executive to join their team on a permanent basis. This is an excellent opportunity for someone with strong customer service, administration and organisational skills who enjoys working in a busy, customer-focused environment.

Working closely with the Client and Growth teams, you will play a key role in supporting customer relationships, coordinating appointments, managing orders and assisting with

Qualifications

• Experience in customer service, sales support or administrative role.
• Excellent verbal and written communication.
• Strong organisational skills and ability to prioritise a varied workload.
• Customer-first approach, with a friendly and professional manner.
• Good IT skills, including Microsoft Office applications.
• Experience with CRM or ERP systems beneficial.

Responsibilities

• Coordinate customer and prospective client appointments, meetings and diaries.
• Provide professional and customer-focused support by telephone, email and online.
• Respond to customer enquiries, resolve queries and help ensure a positive customer experience.
• Support the sales process by following up on quotations and prospective business opportunities.
• Process sales orders and raise purchase orders with suppliers.
• Obtain supplier quotations and prepare customer quotations for review and issue.
• Maintain accurate customer records, databases and order management systems.
• Monitor orders and customer queries, ensuring information is kept up to date.
• Provide administrative support to the Client Relations Manager, including diary management, correspondence and meeting preparation.
• Arrange travel and itineraries where required.
• Assist with cross-selling opportunities and support the wider team in achieving sales targets.

Skills

Customer service

Administration

Organisational skills

Communication skills

Attention to detail

Proactive

Teamwork

Tools

Excel

Outlook

CRM

ERP

Job description

Meridian Business Support Ltd is currently recruiting on behalf of our client for a Client Support Executive to join their team on a permanent basis. This is an excellent opportunity for someone with strong customer service, administration and organisational skills who enjoys working in a busy, customer-focused environment.

Working closely with the Client and Growth teams, you will play a key role in supporting customer relationships, coordinating appointments, managing orders and assisting with