Client Relations Coordinator

Buzz Media Marketing ltd; Borough of Pendle; Sur place; GBP 26 000 - 38 000; Plein temps

Résumé du poste

Buzz Media Marketing ltd is seeking a Client Relations Coordinator to be the primary point of contact for our clients. You will manage communications, address inquiries, and help deliver solutions that meet client needs.

The role requires strong communication, organisational skills, and the ability to juggle multiple accounts while collaborating with internal teams. Familiarity with CRM software and Microsoft Office is beneficial.

Qualifications

• Experience in customer service or client-facing roles.
• Strong written and verbal communication skills.
• Ability to manage multiple client accounts.
• Proficient with CRM software and Microsoft Office.
• Excellent organisational and problem-solving abilities.

Responsabilités

• Manage client communications to ensure timely responses.
• Resolve inquiries promptly and accurately.
• Build long-term relationships with clients.
• Coordinate with internal teams to deliver effective solutions.
• Maintain high levels of client satisfaction.

Connaissances

Communication skills

Organisational skills

Problem-solving

Multitasking

Verbal communication

Outils

CRM software

Microsoft Office

Description du poste

As a Client Relations Coordinator, you will be the primary point of contact for our clients, ensuring their needs are met with exceptional service. Your daily duties will involve managing client communications, resolving inquiries promptly, building long-term relationships, and coordinating with internal teams to deliver effective solutions and maintain high client satisfaction.

Strong written and verbal communication skills.Previous experience in a customer service, account management, or client-facing role.Excellent organisational and problem-solving abilities.Ability to manage multiple client accounts simultaneously.Proficiency in using CRM software and Microsoft Office applications.