Client Services Specialist – Hybrid (Southampton)

Ardonagh; Southampton; Hybrid; GBP 25,000; Full time

Job summary

A leading independent insurance broker in Southampton is seeking a Client Services Administrator. This role allows you to work Monday to Friday, with the opportunity for hybrid working after probation. Responsibilities include administration, client queries, and ensuring excellent customer service. The ideal candidate will have at least 2 years of office administration experience and strong communication skills. Enjoy a supportive team culture with a focus on collaboration and achieving goals.

Qualifications

• At least 2 years previous office administration experience is essential.

Responsibilities

• Be the first point of contact for day-to-day administration from clients.
• Respond to queries from both clients and insurers in a pro-active manner.
• Co-ordinate administration of schemes, including invoicing and membership data.

Skills

Excellent verbal and written communication skills

Strong organisational and time management skills

Strong Microsoft package ability

Customer centric approach

Job description

A leading independent insurance broker in Southampton is seeking a Client Services Administrator. This role allows you to work Monday to Friday, with the opportunity for hybrid working after probation. Responsibilities include administration, client queries, and ensuring excellent customer service. The ideal candidate will have at least 2 years of office administration experience and strong communication skills. Enjoy a supportive team culture with a focus on collaboration and achieving goals.