Client Services Manager | UK (all genders)

JOLI BERLIN GmbH; London; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A dynamic marketing agency in London seeks a Client Services Manager to lead influencer campaigns. The ideal candidate has a passion for social media, project management expertise, and experience with large clients. Responsibilities include managing project implementations, coordinating schedules, and reporting on campaign performance. Offering a vibrant culture with flexible work options, 28 vacation days, and the possibility of working internationally.

Benefits

28 days of vacation plus Christmas & New Year’s Eve off

Half a day off on your birthday

Workations within the EU

1 paid volunteering day

Home office options

Dog-friendly workplace

Qualifications

• At least two years of professional experience in the marketing field.
• Experience in influencer marketing and project management.
• Ability to manage large campaign budgets.

Responsibilities

• Management and implementation of projects.
• Work closely with clients on campaign planning.
• Monitoring and reporting of campaign goals.

Skills

Project management skills

Analytical skills

Passion for social media

Hands-on mentality

Job description

Client Services Manager | UK (all genders)

Permanent employee, Full-time · London

Become part of our Joli London Team! We're looking for a driven Client Services Manager UK with a passion for social media, strong organizational skills, and a creative mindset. At the intersection of brands and creators, you’ll lead exciting influencer campaigns from concept to execution - with a sharp eye for detail, confident client communication, and a hands-on approach. If you’re ready to shape standout campaigns and work closely with videographers, talents and major brands across platforms, we’d love to meet you.

• Project responsibility: Management and implementation of projects.
• Collaboration: You will work closely with our clients on campaign planning to create an ideal connection between influencer and brand.
• Communication: Good and confident communication between clients and all project stakeholders.
• Coordination: Scheduling videographers, models and clients and coordinating social media-focused video shoots.
• Campaigns: Creation and monitoring of schedules, budgets and offers, as well as support and planning of campaigns.
• Reporting: Continuous monitoring and reporting of campaign goals and presentation of results to our clients.

YOU:

• Career: You have at least two years of professional experience in the marketing field.
• Passion: You are passionate about social media and have already gained experience in influencer marketing.
• Project management: You have excellent project management skills and the ability to prioritize and manage multiple campaigns simultaneously.
• Analytical skills: You have a strategic and analytical understanding as well as economic thinking, which is reflected in the conception of measures, cost controlling and the analysis of KPIs.
• Responsibility: You have experience in dealing with large clients and managing large campaign budgets.
• Hands-on mentality: You are characterized by a hands-on mentality and strong problem-solving skills.
• Aesthetics: You have a talent and passion for design and imagery.
• Language skills: You have a very good command of written and spoken English - Ideally, you speak fluent Arabic.

US:

Our Culture
Experience the Joli Spirit: diverse tasks, real ownership, and an environment where initiative matters. We are a dynamic, fast-growing company with flat hierarchies and short decision-making paths.

28 days of vacation plus Christmas & New Year’s Eve off

Half a day off on your birthday

Workations: up to 6 weeks per year within the EU (upon agreement)

1 paid volunteering day for a cause close to your heart

Home office options upon agreement

Dogs welcome – we look forward to having you and your four-legged friend join the team

Appreciation & Team Spirit
Openness, honesty, and mutual respect are part of who we are. We celebrate successes together – whether in daily business or at regular team events.

Work Environment
A modern office with all the extras awaits you, offering plenty of space for exchange – and a dog-friendly atmosphere.

Global Perspectives
With offices in Berlin, Hamburg, London, and Los Angeles, we offer you the opportunity to work internationally (upon agreement) and grow beyond borders.