Client Services Lead: Ownership & Impact

Consilium Insurance Brokers; Greater London; On-site; GBP 28,000 - 36,000; Full time

Job summary

Consilium Insurance Brokers invites you to join a team that values ownership from day one and delivering meaningful impact. You’ll sit at the heart of operations, turning complexity into clarity through precise processing and high data quality.

You’ll collaborate with brokers, servicing teams and finance to keep workflows running smoothly, embrace automation, and drive continuous improvement across the function.

Responsibilities

• Turn market data, technical documentation and transactions into accurate processing that keeps business moving and clients supported.
• Own the quality of operational data, identifying issues early and resolving them before they become wider business challenges.
• Partner with brokers, servicing teams and finance colleagues to solve complex queries and keep workflows running smoothly.
• Improve cash allocation, reconciliation and reporting processes, helping drive efficiency, accuracy and strong operational outcomes.
• Embrace technology, automation and smarter ways of working, using insight and initiative to continuously raise standards across the function.

Job description

Consilium Insurance Brokers invites you to join a team that values ownership from day one and delivering meaningful impact. You’ll sit at the heart of operations, turning complexity into clarity through precise processing and high data quality.

You’ll collaborate with brokers, servicing teams and finance to keep workflows running smoothly, embrace automation, and drive continuous improvement across the function.