Client Services Director | Hybrid & Growth Leader

Mcbrides-Accountants-LLP; Manchester; On-site; GBP 90,000 - 130,000; Full time

Benefits offered by this job

Competitive salary

Birthday off

Holiday purchase scheme

Flexible hybrid working

Salary-sacrifice car

Learning and development

Company pension

Private medical scheme

Health & wellbeing app

Wellbeing calendar

Job summary

DJH in Manchester is recruiting a Client Services Director to lead the Accounts team and manage a diverse client portfolio. The role focuses on delivering outstanding service and driving growth by expanding existing client relationships and winning new work.

You will partner with directors and other departments to optimise service delivery, coach the accounts team, and ensure a fantastic client experience in a fast-paced firm.

Qualifications

• ACA/ACCA qualification required.
• Experience as Senior Manager or Director in practice.
• Experience with owner-managed businesses.
• Strong commercial mindset with appetite for winning more client work.
• Tech-savvy with knowledge of CCH desirable.
• Excellent leadership and communication.

Responsibilities

• Manage and lead the client service portfolio.
• Develop existing client relationships and win new work.
• Oversee the accounts team and ensure high-quality service.
• Collaborate with directors and other departments to deliver services.
• Drive growth through client retention and pitches.

Skills

Leadership

Business development

Client relationship management

Communication skills

Commercial acumen

Tech-savvy

Education

ACA/ACCA qualified

Tools

CCH

Job description

DJH in Manchester is recruiting a Client Services Director to lead the Accounts team and manage a diverse client portfolio. The role focuses on delivering outstanding service and driving growth by expanding existing client relationships and winning new work.

You will partner with directors and other departments to optimise service delivery, coach the accounts team, and ensure a fantastic client experience in a fast-paced firm.