Client Services Director — Lead Relationships & Growth (Hybrid)

Confidential; Manchester, Salford; Hybrid; GBP 90,000 - 120,000; Full time

Benefits offered by this job

Generous annual leave

Birthday leave

Flexible and hybrid working

Company pension

Private medical scheme

Wellbeing resources

Job summary

Confidential in Manchester is seeking a Client Services Director to lead client relationships, guide the accounts team, and contribute to growth across sectors. You will develop people, oversee complex assignments, and drive business development while ensuring high-quality advisory and compliance services.

The successful candidate will hold ACA or ACCA qualifications with senior leadership experience in an accountancy practice, and thrive in a collaborative, fast-paced environment, delivering

Qualifications

• ACA or ACCA qualification required.
• Experience at Senior Manager, Director, or equivalent in accountancy practice.
• Experience with owner-managed businesses.
• Strong commercial awareness and ability to identify opportunities.
• Proactive approach to business development and client management.
• Excellent communication and interpersonal skills.
• Proven leadership with ability to develop and motivate teams.
• Confident working in a collaborative, fast-paced environment.
• Experience using practice management and accounts software; CCH knowledge advantageous.

Responsibilities

• Manage a varied portfolio of clients across multiple sectors.
• Build and maintain long-term client relationships and act as a trusted advisor.
• Lead and develop the accounts team to deliver high-quality work and client service.
• Collaborate with directors and colleagues across the wider business.
• Develop deep understanding of clients' businesses to provide proactive advice.
• Identify opportunities to expand relationships and generate new business.
• Lead business development activities including networking, proposals, presentations and pitches.
• Oversee larger and more complex assignments with support from the wider team.
• Drive efficiencies by reviewing processes and implementing improvements.
• Coach, mentor and develop team members and direct reports.

Skills

Leadership

Business development

Client relationship management

Communication

Commercial awareness

Education

ACA or ACCA qualification

Tools

Practice management software

CCH knowledge

Job description

Confidential in Manchester is seeking a Client Services Director to lead client relationships, guide the accounts team, and contribute to growth across sectors. You will develop people, oversee complex assignments, and drive business development while ensuring high-quality advisory and compliance services.

The successful candidate will hold ACA or ACCA qualifications with senior leadership experience in an accountancy practice, and thrive in a collaborative, fast-paced environment, delivering