Client Services Coordinator

Thompson & Terry Recruitment; Oxford; On-site; GBP 24,000 - 28,000; Full time

Benefits offered by this job

25 days holiday + BH

Healthcare plans

Cashback schemes

Gym discounts

Cycle-to-work

Job summary

Thompson & Terry Recruitment is seeking a proactive Client Services Coordinator to support a growing Abingdon-based centre. You will greet clients, handle inquiries, assist with sales activity and help run daily operations in a fast-paced environment.

The role offers progression opportunities with the Centre Manager and requires strong administration and customer service experience, excellent communication, and the ability to manage multiple priorities.

Qualifications

• Previous experience in a customer service, reception or administrative role.
• Excellent communication and interpersonal skills.
• Strong organisational skills with the ability to manage multiple priorities.
• Proactive and professional approach with the confidence to work independently.
• Experience using Microsoft Office and CRM systems.
• Professional, adaptable and eager to take on additional responsibility and develop over time.

Responsibilities

• Welcome guests and handle enquiries to create an exceptional first impression.
• Support sales activity and ensure the smooth running of the centre.
• Manage enquiries and coordinate viewings as part of revenue generation.
• Maintain high service standards and assist the Centre Manager.
• Develop readiness to cover the Centre Manager during absences.

Skills

Client services

Customer service

Reception

Office administration

Sales support

CRM systems

Microsoft Office

Tools

CRM systems

Microsoft Office

Job description

Position: Client Services Coordinator

Location: Abingdon (OX14)

Salary: Up to £28,000 per annum

Hours: Monday - Friday (08:30 - 17:00)

Experience: Client Services, Customer Service, Reception, Office Administration, Sales Support, Business Centres, Property, Hospitality, Facilities, Serviced Offices

The Opportunity

Thompson & Terry Recruitment are proud to be working alongside our award-winning and rapidly expanding commercial property client to recruit a Client Services Coordinator to support the growth of their Abingdon-based business centre.

As the face of the centre, you will be responsible for creating an exceptional first impression for clients, visitors and prospective customers. From welcoming guests and handling enquiries to supporting sales activity and ensuring the smooth running of the centre, this is a varied and rewarding position that combines customer service, administration, operations and sales support.

The successful Client Services Coordinator will work closely with the Centre Manager and will be trusted to take ownership of key responsibilities, including managing enquiries, coordinating viewings, supporting revenue generation and maintaining excellent service standards. You will also have the opportunity to step up and cover the Centre Manager during periods of absence, making this an excellent development opportunity for someone looking to progress their career.

This role would suit an ambitious individual with strong administration and customer service experience who enjoys working in a fast-paced environment, building relationships and delivering exceptional client experiences.

The Company

As an award-winning employer, Thompson & Terry Recruitment's client really invests in employee experience and, as a result, provides thorough and engaging training to encourage the development of all their staff with progression opportunities available too. Additionally, company culture is really important to our client, and so they often organise regular social events for the entire company and within the centre too!

Benefits

• Competitive holiday allowance with 25 days plus all Bank Holidays and three additional days off paid leave over the Christmas period.
• Healthcare plans for all employees.
• Shopping cashback schemes.
• Gym discounts.
• Cycle-to-work programmes!

Requirements

• Previous experience in a customer service, reception or administrative role
• Excellent communication and interpersonal skills
• Strong organisational skills with the ability to manage multiple priorities
• A proactive and professional approach with the confidence to work independently
• Experience using Microsoft Office and CRM systems
• Professional, adaptable and eager to take on additional responsibility and develop over time.

No terminology used in this advert is intended to discriminate on the grounds of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation. We encourage applications from all suitably qualified individuals.

If you have any accessibility requirements or would like to discuss reasonable adjustments in the recruitment process, please let us know.