Service Co-ordinator

Huntress; Manor Royal; On-site; GBP 26,000 - 28,000; Full time

Benefits offered by this job

22 days annual leave

Employee Assistance Programme

Training and development opportunities

Supportive working environment

Opportunities for progression

Job summary

Huntress is seeking a Service Co-ordinator for a busy Crawley office. This permanent, full-time role involves day-to-day administrative support and customer service in a fast-paced environment.

You will process orders, prepare quotes, raise invoices, manage emails and calls, and keep systems up to date. The role offers training, career development, and a supportive team.

Qualifications

• Previous customer service or administration experience is required.
• Full training will be provided.
• Excellent communication skills and attention to detail are essential.

Responsibilities

• Process customer orders and enquiries.
• Prepare quotations.
• Raise invoices.
• Manage emails and incoming calls.
• Update internal systems and records.
• Maintain accurate information.
• Support the wider team with general administration.
• Identify opportunities to support customer requirements.
• Provide cover for other areas as needed.
• Perform ad hoc administrative duties.

Skills

Strong communication

Organised

Attention to detail

Customer service

Administration

Job description

Service Co-ordinator

£26,000 - £28000 | Crawley - Office based | Permanent - Full time

Do you enjoy working in a busy customer service and administration role?

Do you have excellent communication skills and a good eye for detail?

This could be the role for you!

This varied role will see you providing day-to-day administrative and customer service support to a busy team, with responsibilities including:

• Processing customer orders and enquiries
• Preparing quotations
• Raising invoices
• Managing emails and incoming calls
• Updating internal systems and records
• Maintaining accurate information
• Supporting the wider team with general administration
• Identifying opportunities to support customer requirements
• Providing cover and assistance to other areas of the business when required
• Ad hoc administrative duties

Your strong communication skills, excellent organisation and attention to detail will enable you to excel in this role.

We're looking for someone who is confident dealing with customers, comfortable using IT systems and able to manage a busy workload while working to deadlines.

Previous customer service or administration experience is required. Full training will be provided, so this is a great opportunity to join a supportive business and develop your skills further.

Benefits include:

• 22 days annual leave, increasing to 25 days after 2 years, plus bank holidays
• Employee Assistance Programme
• Training and development opportunities
• Supportive working environment
• Opportunities for progression

We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.

PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.