Service Co-Ordinator

Huntress - Crawley; Crawley; On-site; GBP 26,000 - 28,000; Full time

Benefits offered by this job

22 days annual leave

Employee Assistance Programme

Training and development opportunities

Supportive working environment

Opportunities for progression

Job summary

Huntress - Crawley is seeking a Service Co-ordinator to join our busy office in Crawley. This permanent, full-time position focuses on delivering high-quality customer service and efficient administrative support to the team.

You will handle orders, quotations, invoicing, and day-to-day communications while maintaining accurate records and supporting colleagues across the business. Training is provided, and candidates with prior administration or customer service experience are encouraged to

Qualifications

• Previous customer service or administration experience is required.

Responsibilities

• Processing customer orders and enquiries
• Preparing quotations
• Raising invoices
• Managing emails and incoming calls
• Updating internal systems and records
• Maintaining accurate information
• Supporting the wider team with general administration
• Identifying opportunities to support customer requirements
• Providing cover and assistance to other areas of the business when required
• Ad hoc administrative duties

Skills

Communication skills

Organisation

Attention to detail

IT proficiency

Job description

Service Co-ordinator

£26,000 - £28000

Crawley - Office based

Permanent - Full time

Do you enjoy working in a busy customer service and administration role?

Do you have excellent communication skills and a good eye for detail?

This could be the role for you!

This varied role will see you providing day-to-day administrative and customer service support to a busy team, with responsibilities including:

• Processing customer orders and enquiries
• Preparing quotations
• Raising invoices
• Managing emails and incoming calls
• Updating internal systems and records
• Maintaining accurate information
• Supporting the wider team with general administration
• Identifying opportunities to support customer requirements
• Providing cover and assistance to other areas of the business when required
• Ad hoc administrative duties

Your strong communication skills, excellent organisation and attention to detail will enable you to excel in this role.

We're looking for someone who is confident dealing with customers, comfortable using IT systems and able to manage a busy workload while working to deadlines.

Previous customer service or administration experience is required. Full training will be provided, so this is a great opportunity to join a supportive business and develop your skills further.

Benefits include:

• 22 days annual leave, increasing to 25 days after 2 years, plus bank holidays
• Employee Assistance Programme
• Training and development opportunities
• Supportive working environment
• Opportunities for progression

We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.

PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK