Senior Account Manager

Maxwell Bond; Greater London; Hybrid; GBP 55,000 - 75,000; Full time

Job summary

Maxwell Bond in London is seeking a Senior Client Relationship Manager to manage and grow relationships across its recruitment agency client base. This senior, commercially focused role offers autonomy and regular face-to-face client meetings, with a goal to generate referrals and cross-sell opportunities.

The ideal candidate has 2+ years' umbrella or contract recruitment experience and a proactive, consultative approach to build credibility with clients.

Qualifications

• 2+ years in umbrella industry or contract recruitment.
• Proven ability to build and grow commercial client relationships.
• Experience meeting clients face-to-face and developing relationships beyond calls.
• Commercial mindset with ability to uncover opportunities rather than just service accounts.
• Confident, consultative communicator with credibility in recruitment businesses.
• Organised and proactive, able to own multiple accounts.

Responsibilities

• Manage and develop a portfolio of existing recruitment agency clients.
• Generate referrals and new opportunities through proactive account development.
• Identify opportunities to cross-sell, upsell and increase value of existing relationships.
• Build understanding of clients' businesses, challenges and commercial priorities.
• Regularly meet clients face-to-face, including meetings, events and hospitality.
• Manage your own pipeline, account plans and commercial outcomes.
• Work closely with the Internal Sales Director on wider account growth and business development strategy.
• Lead by example within the wider commercial team.

Skills

Relationship management

Sales orientation

Client facing

Job description

Location: London - Hybrid / Client Facing

We're working with an established business in the contractor services market that is looking to hire a Senior Client Relationship Manager to manage and grow relationships across its recruitment agency client base.

This is a senior, commercially focused relationship role. You'll take ownership of a portfolio of warm clients, building stronger relationships, generating referrals and identifying opportunities to grow the accounts.

You'll have plenty of autonomy and regular face-to-face interaction with clients, so it would suit someone who enjoys the relationship side of sales but still wants to be measured and rewarded on commercial performance.

Package

• London-based role with regular client meetings
• Established portfolio of warm clients
• Opportunity to join at senior level within an established commercial team

The role

• Manage and develop a portfolio of existing recruitment agency clients
• Generate referrals and new opportunities through proactive account development
• Identify opportunities to cross-sell, upsell and increase the value of existing relationships
• Build a strong understanding of clients' businesses, challenges and commercial priorities
• Regularly meet clients face-to-face, including meetings, events and hospitality
• Manage your own pipeline, account plans and commercial outcomesWork closely with the Internal Sales Director on wider account growth and business development strategy
• Lead by example within the wider commercial team

Ideal profile

• Minimum 2 years' experience within the umbrella industry or contract recruitment
• Strong track record of building and developing commercial client relationships
• Comfortable working towards sales KPIs and maintaining a high level of proactive client activity
• Experience meeting clients face-to-face and developing relationships beyond phone/email
• Commercially minded - able to uncover opportunities rather than simply service accounts
• Confident, consultative communicator who can build credibility with recruitment businesses
• Organised, proactive and comfortable taking ownership of multiple accounts and opportunities

If you've built your career within umbrella/payroll or contract recruitment and want a role where you can use that market knowledge to develop long-term client relationships while still earning commercially, get in touch for more information.