Client Relations Manager

Rubicon Recruitment; Yeovil; On-site; GBP 50,000 - 61,000; Full time

Benefits offered by this job

Uncapped commission

Company car

Private healthcare

23 days holiday

Lunch break paid

Weekdays 8-5

Supportive culture

Job summary

Rubicon Recruitment is seeking a Client Relations Manager in Yeovil to own and grow a portfolio of established accounts. The role offers uncapped commission, a company car after probation, private healthcare, and generous holiday entitlement. Typical hours are Monday–Friday, 8am–5pm, with a paid lunch break and an encouraging, supportive culture.

Travel may be required for quarterly reviews. The successful candidate will nurture client relationships, upsell where appropriate, and drive revenue

Qualifications

• Background in commercial sales or account management, ideally within recruitment, insurance or another phone-based, target-driven environment.
• Confident on the phone in a busy open-plan office.
• Proven ability to build relationships and grow existing accounts.

Responsibilities

• Managing and developing a portfolio of existing clients for a growing UK packaging manufacturer supplying ecommerce and retail brands
• Growing revenue, volume and margin on each account through upselling and spotting new opportunities
• Following up quotations by phone and hitting daily outbound call targets
• Re-engaging lapsed customers and strengthening long-standing relationships
• Booking regular face-to-face meetings and running quarterly client reviews, with occasional travel
• Keeping the CRM up to date and reporting on client performance against budget

Skills

Relationship building

Account management

Phone-based sales

MS Office

Tools

MS Office

Job description

Client Relations Manager - Yeovil - up to £55,000 per annum

As Client Relations Manager, you'll own a portfolio of established accounts and be trusted to grow every one of them. If you love the buzz of a well-earned win, this is a role where your results are seen and rewarded.

As a Client Relations Manager, you will benefit from:

• Uncapped commission based on gross profit once target is hit
• An additional bonus linked to company performance
• Company car after successful completion of probation
• Private healthcare insurance
• 23 days holiday plus 3 days at Christmas and bank holidays
• A paid one-hour lunch break
• Monday to Friday, 8am to 5pm, with occasional earlier finishes on a Friday
• A down-to-earth, supportive culture where going above and beyond is genuinely recognised

As a Client Relations Manager, your responsibilities will include:

• Managing and developing a portfolio of existing clients for a growing UK packaging manufacturer supplying ecommerce and retail brands
• Growing revenue, volume and margin on each account through upselling and spotting new opportunities
• Following up quotations by phone and hitting daily outbound call targets
• Re-engaging lapsed customers and strengthening long-standing relationships
• Booking regular face-to-face meetings and running quarterly client reviews, with occasional travel
• Keeping the CRM up to date and reporting on client performance against budget

As a Client Relations Manager, your experience will include:

• A background in commercial sales or account management, ideally within recruitment, insurance or another phone-based, target-driven environment
• Confidence on the phone in a busy open-plan office
• A proven ability to build relationships and grow existing accounts
• Excellent time management, balancing proactive selling with reactive customer service
• Working knowledge of MS Office (Excel, Outlook and Teams)
• A full UK driving licence

If you're ready to become the trusted name behind a portfolio of brands and see your efforts reflected in your earnings, this Client Relations Manager role is one to move on quickly.

While Rubicon uses AI to help speed up processes across the business, every application is reviewed by a human to ensure the right decision is made