Client Relations & Content Marketing Specialist

Ingram Content Group; Wolverton; Hybrid; GBP 28,000 - 38,000; Full time

Benefits offered by this job

Free onsite parking

Free Hot drinks

Service Awards

Job summary

Ingram Content Group, via IPS UK, seeks a Client Relations Specialist to grow our publisher client portfolio. You will serve as the primary contact for assigned clients, coordinating with the global sales team, Ingram support, and operations.

Based in London, you will manage client journeys from inception to established relationships. You’ll create content across channels, regularly present outcomes to senior colleagues, and drive improvements with cross‑functional teams.

Qualifications

• GCSEs with English language and Mathematics required.
• Minimum 3 years’ experience in publishing or related fields.
• Proficient in Microsoft apps

Responsibilities

• Owns handling all client queries for IPS UK and maintains proactive communication.
• Provides regular sales updates and marketing opportunities to clients.
• Drives processes and gathers client feedback for system enhancements.
• Explains technical requirements to clients and colleagues clearly.
• Collaborates with cross-functional teams to achieve optimal IPS UK outcomes.
• Advocates for client needs within IPS UK and to publisher clients.
• Ensures publishers meet metadata and operational requirements.
• Schedules client meetings and coordinates sales conferences.
• Captures action points and deadlines from meetings.

Skills

Client liaison

Communication

Time management

Organizational skills

Teamwork

Presentation

Education

GCSE English & Maths

Tools

Microsoft Office

Canva

Job description

Ingram Content Group, via IPS UK, seeks a Client Relations Specialist to grow our publisher client portfolio. You will serve as the primary contact for assigned clients, coordinating with the global sales team, Ingram support, and operations.

Based in London, you will manage client journeys from inception to established relationships. You’ll create content across channels, regularly present outcomes to senior colleagues, and drive improvements with cross‑functional teams.