Strategic Publishers Relations Manager

Ingram-Content-Group; Wolverton; On-site; GBP 55,000 - 75,000; Full time

Benefits offered by this job

Free onsite parking

Free hot drinks

Service awards

Job summary

Ingram Content Group is seeking a seasoned Client Relations leader to manage day-to-day operations within the IPS UK Client Relations team and to oversee relationships with a subset of client publishers. The role involves coordinating with sales, marketing and service teams, mentoring staff, and guiding publishing programmes and digital offerings.

Ideal candidates will have a Bachelor’s degree, about 6 years in client relations within publishing, and supervisory or coordination experience, with

Qualifications

• Bachelor’s degree required.
• 6 years of client management/relations experience and/or relevant publishing experience.
• 1 year of supervisory or project coordination experience required.

Responsibilities

• Serve as liaison between assigned client publishers and the Ingram organisation with communications, inventory planning and management.
• Evaluate client expectations and Ingram’s ability to meet them, building strong interactions across levels.
• Provide guidance on publishing programmes and individual titles.
• Collaborate with IPS sales for outreach and sales projections.
• Plan and manage semi-annual client conferences and events.
• Oversee day-to-day activities of UK Client Relations team and mentor staff.
• Educate clients on service offerings including Metadata, Marketing, Lightning Source and digital sales.
• Manage seasonal deadlines, cataloguing and client publicity processes.
• Collaborate on brand marketing strategy with leadership.

Skills

Travel flexibility

Building internal consensus

Independent worker

Critical thinking

eBook market knowledge

MS Word

MS Excel

PowerPoint

English communication

relationship building

organization

Education

Bachelor’s Degree

6 years client management/relations experience

1 year supervisory or project coordination experience

Tools

MS Word

Excel

PowerPoint

Job description

Ingram Content Group is seeking a seasoned Client Relations leader to manage day-to-day operations within the IPS UK Client Relations team and to oversee relationships with a subset of client publishers. The role involves coordinating with sales, marketing and service teams, mentoring staff, and guiding publishing programmes and digital offerings.

Ideal candidates will have a Bachelor’s degree, about 6 years in client relations within publishing, and supervisory or coordination experience, with