Client-Focused Front Desk & Admin Coordinator

NHS Jobs; Sheffield; On-site; GBP 14,000 - 21,000; Full time

Job summary

NHS Jobs in Sheffield is seeking an experienced receptionist to act as the first point of contact for clients, visiting families and external visitors, delivering a professional and courteous service.

The role covers front-desk duties, sign-in/out processes, day-end tasks and admin support such as typing notes, invoicing and ordering supplies, while upholding strict confidentiality and STEPS policies.

Responsibilities

• Deals with enquiries and refers unresolved issues to the correct team.
• Maintains call and action logs.
• Ensures proper sign-in/sign-out procedures and site safety awareness.
• Carries out all start and end of day reception processes.
• Keeps reception and admin office tidy and presentable at all times.
• Takes delivery and signs for packages and post.
• Processes cash/card payments from clients and team members as needed.
• Books taxis for clients and visitors following STEPS procedures.
• Provides additional admin support such as typing notes, inputting timetables, raising invoices, ordering supplies.
• Maintains client confidentiality and adheres to STEPS policies.
• Communicates clearly, adapting to the abilities, preferences and beliefs of others.
• Treats clients with dignity and develops effective relationships with clients and their families.

Job description

NHS Jobs in Sheffield is seeking an experienced receptionist to act as the first point of contact for clients, visiting families and external visitors, delivering a professional and courteous service.

The role covers front-desk duties, sign-in/out processes, day-end tasks and admin support such as typing notes, invoicing and ordering supplies, while upholding strict confidentiality and STEPS policies.