Front Desk & Client Services Administrator

STEPS Rehabilitation Ltd.; Sheffield; On-site; GBP 18,000 - 24,000; Full time

Job summary

STEPS Rehabilitation Ltd. in Sheffield is seeking a Reception Administrator to be the friendly first point of contact for clients, visitors and colleagues, ensuring a welcoming, professional environment and smooth daily operations.

You will provide vital administrative support to a large interdisciplinary team (~180+ staff), handle enquiries, coordinate appointments, manage sign-in/sign-out procedures and assist with invoices, deliveries and office tasks to help the service deliver excellent

Qualifications

• Strong communication and interpersonal skills.
• Excellent organisational abilities and attention to detail.
• Ability to manage multiple tasks in a fast-paced environment.

Responsibilities

• Deals with enquiries and routes to the correct team.
• Maintains call and action logs.
• Manages client and guest sign-in/sign-out and site safety procedures.
• Handles start and end of day reception processes and tidying of reception/admin areas.
• Takes deliveries and payments when necessary.
• Books taxis for clients and visitors as required.
• Provides invoicing and general administrative support as needed.

Skills

Customer service

Organisation

Communication

Education

GCSEs or equivalent

Tools

MS Office

Job description

STEPS Rehabilitation Ltd. in Sheffield is seeking a Reception Administrator to be the friendly first point of contact for clients, visitors and colleagues, ensuring a welcoming, professional environment and smooth daily operations.

You will provide vital administrative support to a large interdisciplinary team (~180+ staff), handle enquiries, coordinate appointments, manage sign-in/sign-out procedures and assist with invoices, deliveries and office tasks to help the service deliver excellent