Patient Services & Front Desk Coordinator

NHS Jobs; Lydney; On-site; GBP 21,000 - 25,000; Full time

Job summary

NHS Jobs is seeking staff for the Practice reception & administration team in a setting requiring high accuracy and efficiency. Duties include opening/locking premises, managing the SystmOne appointments system and directing callers to healthcare professionals.

The role involves processing mail, messages, data entry and providing general clerical support, with emphasis on tidiness and adherence to practice procedures.

Qualifications

• Duties include handling appointments, mail and clerical tasks in a busy reception setting.
• Ability to work with computer systems and maintain accuracy in records.
• Willingness to wear uniform as part of the working environment.

Responsibilities

• Maintaining the appointments system using SystmOne.
• Processing personal, telephone and online requests for appointments, visits and consultations.
• Providing clerical assistance to Practice staff as required.

Tools

SystmOne

Anima

Job description

NHS Jobs is seeking staff for the Practice reception & administration team in a setting requiring high accuracy and efficiency. Duties include opening/locking premises, managing the SystmOne appointments system and directing callers to healthcare professionals.

The role involves processing mail, messages, data entry and providing general clerical support, with emphasis on tidiness and adherence to practice procedures.