Client Experience Executive – Office-Based

Stafforce Recruitment; Leeds; On-site; GBP 26,000 - 30,000; Full time

Job summary

A professional services organization in West Yorkshire is seeking a Customer Service Executive to provide exceptional service by managing client communications and queries. The role entails effectively handling inbound and outbound calls, ensuring accurate information delivery, and maintaining compliance with internal processes. The ideal candidate has a strong background in customer service, excellent communication skills, and a commitment to a high-quality customer experience. This is a full-time, office-based position located in either Bradford or Wakefield.

Qualifications

• Experience in a customer service or client-facing role.
• Strong written and verbal communication skills.
• Excellent organisational skills and attention to detail.

Responsibilities

• Manage inbound and outbound calls, emails, and client enquiries professionally.
• Provide accurate information regarding services and processes.
• Handle client queries and concerns efficiently.

Skills

Customer service experience

Strong communication skills

Organisational skills

IT proficiency

Attention to detail

Job description

A professional services organization in West Yorkshire is seeking a Customer Service Executive to provide exceptional service by managing client communications and queries. The role entails effectively handling inbound and outbound calls, ensuring accurate information delivery, and maintaining compliance with internal processes. The ideal candidate has a strong background in customer service, excellent communication skills, and a commitment to a high-quality customer experience. This is a full-time, office-based position located in either Bradford or Wakefield.