Client Executive, Retail Media — Growth & Campaign Leadership

SMG; Liverpool; Hybrid; GBP 25,000 - 31,000; Full time

Benefits offered by this job

10% discretionary bonus

Wellbeing fund

Headspace subscription

Uni Fund

Wellbeing days

Summer conference

4pm finishes Friday

Hybrid working

Job summary

SMG is seeking a Client Executive (12-month FTC) to manage a portfolio of retail media campaigns for Very Media Group. You’ll guide activity from brief through planning to campaign delivery, ensuring excellent client service and strong campaign performance.

You’ll collaborate with strategy, creative, media and analytics teams, build deep client relationships, and identify opportunities to grow partnerships while delivering insights and reporting to inform future work.

Qualifications

• Experience in marketing, ideally within retail media, FMCG or an agency environment.
• Proven ability to manage multiple campaigns and client relationships simultaneously.
• Experience delivering integrated marketing or retail media campaigns from briefing through to completion.
• Strong organisational skills and excellent attention to detail.
• Confidence working with campaign data, budgets and reporting; Excel proficiency is desirable.
• Excellent relationship-building skills and a commitment to exceptional client service.
• Strong communication skills and the ability to adapt your approach for different stakeholders.
• A positive, proactive and collaborative attitude, with a willingness to learn and develop.

Responsibilities

• Build and maintain strong relationships with The Very Group, supplier brands and internal stakeholders, delivering an exceptional day‑to‑day client experience.
• Manage retail media campaigns across your portfolio, ensuring activity is delivered on time, within budget and against agreed objectives.
• Help create insight‑led media plans and creative proposals that deliver effective, brand‑led campaigns.
• Develop a strong understanding of VMG’s proposition and communicate the value of its solutions confidently to clients.
• Monitor campaign performance and work with internal teams to optimise activity where needed.
• Identify opportunities to strengthen and grow client partnerships.
• Produce clear post‑campaign reporting, turning performance insights into actionable recommendations.
• Work collaboratively across strategy, creative, media and analytics, contributing to a positive and effective team environment.
• Bring ideas that improve ways of working and support wider business initiatives.

Skills

Marketing experience

Retail media

Campaign management

Budget management

Client relationships

Excel proficiency

Communication

Cross-functional collaboration

Tools

Excel

Job description

SMG is seeking a Client Executive (12-month FTC) to manage a portfolio of retail media campaigns for Very Media Group. You’ll guide activity from brief through planning to campaign delivery, ensuring excellent client service and strong campaign performance.

You’ll collaborate with strategy, creative, media and analytics teams, build deep client relationships, and identify opportunities to grow partnerships while delivering insights and reporting to inform future work.