Senior Client Executive - Retail Media Growth & Delivery

SMG; Manchester; On-site; GBP 33,000 - 38,000; Full time

Benefits offered by this job

Annual wellbeing allowance

Job summary

SMG is seeking a Senior Client Executive to join the in-house Co-op Media Network team in Manchester. You will own trusted relationships with supplier brands, manage campaign planning and delivery from briefing through to post-campaign evaluation, and drive commercial growth across your client portfolio.

You will coordinate across Strategy, Insight, Media, Creative and Campaign teams to deliver seamless, integrated campaigns, manage timelines and stakeholder expectations, and present

Responsibilities

• Own a portfolio of supplier clients, building trusted relationships through proactive communication and exceptional client service.
• Understand your clients' objectives and develop insight-led retail media proposals that deliver against their commercial goals.
• Lead campaign delivery from briefing through to activation and post-campaign evaluation, ensuring projects are delivered on time and to a high standard.
• Coordinate activity across Strategy, Insight, Media, Creative and Campaign teams to deliver seamless, integrated campaigns.
• Manage campaign timelines, priorities and stakeholder expectations across multiple projects simultaneously.
• Develop and present high-quality client materials, including media plans, presentations, campaign reports and recommendations.
• Analyse campaign performance, translating data into actionable insights and identifying opportunities to optimise future activity.
• Support commercial planning through forecasting, revenue tracking and identifying opportunities to grow client investment.
• Champion continuous improvement and lead wider initiatives that strengthen the Co-op Media Network offer and ways of working across SMG.
• Experience managing client relationships in a client services, marketing, media, brand or agency environment.
• Excellent organisational skills with the ability to manage multiple projects and competing priorities.
• Strong communication and relationship-building skills, with confidence working across clients and internal stakeholders.
• Commercially minded, with the ability to understand client objectives and identify opportunities for growth.
• Comfortable analysing campaign performance and translating data into clear recommendations.
• High attention to detail across campaign planning, delivery and reporting.
• A proactive, solutions-focused approach and the ability to thrive in a fast-paced environment.
• Collaborative team player with experience working cross-functionally to deliver shared goals.
• A genuine interest in retail media, connected commerce and the evolving media landscape.

Job description

SMG is seeking a Senior Client Executive to join the in-house Co-op Media Network team in Manchester. You will own trusted relationships with supplier brands, manage campaign planning and delivery from briefing through to post-campaign evaluation, and drive commercial growth across your client portfolio.

You will coordinate across Strategy, Insight, Media, Creative and Campaign teams to deliver seamless, integrated campaigns, manage timelines and stakeholder expectations, and present