Senior Client Executive | Hybrid Retail Media Growth

Service Management Group (SMG); Greater Manchester; Hybrid; GBP 30,000 - 36,000; Full time

Benefits offered by this job

10% discretionary bonus

Wellbeing fund £1,800 yearly

Headspace subscription

Uni Fund £500 yearly

Wellbeing Days

Job summary

SMG is seeking a Senior Client Executive to join the in-house Co-op Media Network team in a hybrid role (Manchester office 2 days/week). You will own trusted supplier relationships, lead campaign planning and delivery from briefing to post‑campaign evaluation, and drive commercial growth across your client portfolio.

As a senior partner, you will develop insight‑led proposals, manage timelines, coordinate across Strategy, Insight, Media, Creative and Campaign teams, and translate performance

Qualifications

• Experience managing client relationships in client services, marketing, media, brand or agency.
• Excellent organisational skills with ability to manage multiple projects.
• Strong communication and relationship-building across clients and internal teams.
• Commercially minded with ability to identify growth opportunities.
• Comfortable analysing campaign performance and translating data into insights.
• High attention to detail in planning, delivery and reporting.
• Proactive, solutions-focused, thrives in fast-paced environment.
• Collaborative team player across cross-functional teams.
• Genuine interest in retail media and connected commerce.

Responsibilities

• Own portfolio of supplier clients with proactive communication and exceptional client service.
• Develop insight-led retail media proposals that deliver against commercial goals.
• Lead campaign delivery from briefing to activation and post-campaign evaluation.
• Coordinate activity across Strategy, Insight, Media, Creative and Campaign teams.
• Manage campaign timelines, priorities and stakeholder expectations.
• Develop and present high-quality client materials, including media plans, presentations, reports.
• Analyse campaign performance, translating data into actionable insights.
• Support forecasting and revenue tracking to grow client investment.
• Champion continuous improvement and lead wider initiatives that strengthen the Co‑op Media Network.

Skills

Client management

Organisational skills

Communication

Commercial awareness

Data analysis

Attention to detail

Proactive

Team player

Retail media interest

Job description

SMG is seeking a Senior Client Executive to join the in-house Co-op Media Network team in a hybrid role (Manchester office 2 days/week). You will own trusted supplier relationships, lead campaign planning and delivery from briefing to post‑campaign evaluation, and drive commercial growth across your client portfolio.

As a senior partner, you will develop insight‑led proposals, manage timelines, coordinate across Strategy, Insight, Media, Creative and Campaign teams, and translate performance