Client Director, Private Clients

CSC; United Kingdom; Hybrid; GBP 70,000 - 90,000; Full time

Job summary

A global financial services firm is seeking a Client Director for its Private Clients team in Guernsey. The role involves overseeing client portfolios, leading a team, and ensuring compliance with regulations. Ideal candidates should have senior-level experience in fiduciary services and strong leadership abilities. This position offers a hybrid working model and significant opportunities for career growth.

Benefits

Annual success-sharing bonuses or commission plans

Support for colleagues with disabilities

Diverse and growth-oriented environment

Qualifications

• Senior-level experience in fiduciary or private client services.
• Strong leadership and team development capabilities.
• Excellent interpersonal and communication skills.

Responsibilities

• Set strategic direction and contribute to business plans.
• Develop and maintain a client communication plan.
• Lead Guernsey and Group-wide initiatives.

Skills

Leadership

Interpersonal skills

Communication skills

Fiduciary services knowledge

Team development

Client relationship management

Education

Professional qualification (e.g. STEP, ACCA, ICSA)

Tools

Microsoft 365

Trust administration systems (e.g. Viewpoint, NavOne)

Job description

Job Description

Location: Guernsey

Department: Private Clients

Vacancy Type: Permanent, Hybrid

Hours: 36.25 hours per week

We’re looking for a Client Director to join our Private Clients team in Guernsey. Reporting to a Director, this leadership role sits within our Corporate Legal Solutions (CLS) division and jointly oversees one of two Administration teams. You’ll manage a portfolio of private clients with varied trust and corporate structures, ensuring high standards of service and compliance with Guernsey regulations.

Key Responsibilities

Team Leadership

• Set strategic direction and contribute to a 2–3 year business plan, including growth and talent development.
• Build a supportive and inclusive team culture, remaining accessible to colleagues.
• Lead performance management, mentoring, and annual appraisals.
• Ensure timely and accurate client transactions in line with internal procedures.

Client Relationship Management

• Develop and maintain a client communication plan for regular engagement.
• Act as the main contact for clients and their advisors on complex matters.
• Ensure service delivery meets or exceeds agreed standards.

Operational Oversight

• Work with Managers and Assistant Managers on fee invoicing and debt management.
• Review client documentation and transactions from fiduciary, legal, commercial, and tax perspectives.
• Stay informed on industry developments and assess their impact.

Strategic Projects & Change Management

• Lead Guernsey and Group-wide initiatives within the CLS team.
• Drive change and process improvements.
• Provide regular reporting aligned with strategic goals.

Your Profile

• Senior-level experience in fiduciary or private client services.
• Strong leadership and team development capabilities.
• Excellent interpersonal and communication skills.
• Ability to inspire and support others.
• Deep understanding of fiduciary services and relevant markets.
• Professional qualification (e.g. STEP, ACCA, ICSA).
• Familiarity with trust administration systems (e.g. Viewpoint, NavOne).
• Proficient in Microsoft 365 tools.

About Us

CSC is a global business, legal, and financial services company based in Wilmington, Delaware, USA, providing knowledge-based solutions to clients worldwide. We have offices and capabilities in over 140 jurisdictions in the Americas, Europe, Asia Pacific, and the Middle East, and more than 8,000 colleagues. We are the business behind business.®

Visit our careers site to learn more about CSC and our commitment to our clients, communities, and each other.

CSC is committed to creating a feeling of belonging through a diverse and growth-oriented environment where everyone is valued.

CSC colleagues have global career opportunities and excellent benefits, including annual success-sharing bonuses or commission plans based on individual performance.

We offer a range of support to colleagues with disabilities, ensuring people have the necessary resources to thrive in their roles. We encourage candidates to work closely with our talent acquisition partners to convey their specific needs. Our commitment to accessibility reflects our broader dedication to diversity and belonging.

CSC only accepts resumes from employment agencies that are part of our approved supplier program. Resumes submitted from other agencies either to talent acquisition, our hiring leaders, employees, or through any other mechanism other than our supplier process, will not be eligible to claim related fees and the submitted resumes will be considered property of CSC.

We encourage candidates to apply directly to our website and not through third-party sources.

Disclaimer: The information above describes the general nature and level of work performed by employees in this role. It is not intended to describe all duties, responsibilities, and qualifications.

For further information, and to apply, please visit our website via the “Apply” button below.