Client Direct Project Manager

Jacobs Massey; Greater London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading project management firm in Greater London is seeking an experienced Client Direct Project Manager to oversee end-to-end delivery of various projects. This role demands strong technical knowledge in AV systems, effective budget management, and excellent client liaison skills. You will ensure compliance with health and safety regulations while managing project timelines and addressing operational challenges. Join us to make a significant impact in service delivery.

Qualifications

• Proven experience as a Client Direct Project Manager.
• Demonstrated technical knowledge in AV systems.
• Strong financial management capabilities.

Responsibilities

• Oversee multiple projects ensuring budget compliance.
• Manage project timelines and resolve operational issues.
• Ensure health and safety standards are met.

Skills

Project management

Technical understanding of AVoIP

Budget management

Client liaison

Health and safety compliance

Tools

Crestron NVX

Extron NAV

Q-Sys NV

Job description

Job Description

Our client has an immediate requirement for an experienced Client Direct Project Manager to play a pivotal role within the Projects Delivery Department. In this position, you will take full ownership of delivering end-to-end programmes, working closely with sales, operations, and engineering teams to manage project scope across a variety of client-direct and construction projects.

This is an exciting opportunity for a highly capable and experienced Project Manager to join an established organisation, with the scope to influence, enhance, and elevate service delivery at every stage.

Key Responsibilities

• Perform work on multiple projects within the budgeted cost and to the satisfaction of the client.
• Monitor the progress and performance against the programme, identifying, resolving, escalating operational problems and minimizing delays.
• Ensure successful and profitable execution by following standards and supporting the implementation of processes and SOP’s that drive consistency.
• Liaison with other internal departments, clients and contractors / AV integrators.
• Ensure that the H&S files are in place for your projects and that safe systems of work are put in place.
• Understand the contractual requirements of your projects and local regulations in regions.
• Ensure that technical and drawing information is available and correct to allow others to perform their works in an efficient manner adhering to client sign off procedures.
• Manage the setup elements of systems to prove the concept.
• Deal with all aspects of the financial management of your projects including invoicing and variations.
• Deal with all aspects interfacing of audio visual systems the client’s buildings this will encompass both hardware and software interfaces.
• Represent the company at a senior level with the necessary level of professional conduct and presentation.
• To develop your knowledge from both experience and research to become an "expert" in one or more of a particular area of our project work to whom others in the organisation can refer.
• Produce project documentation through the lifecycle of the project i.e. Programme of works, reporting. Ensuring the client platforms are updated to include timesheets and project notes – all reporting to be real time.
• Attend pretender interviews as required by the client being impartial at all times.

Demonstrate Technical knowledge of

• AVoIP
  • Video, Audio and USB distribution, routing etc over the network. Crestron NVX, Extron NAV, Q-Sys NV and the likes)
  • Bandwidth considerations especially with larger networks with uplinks to other switches.
• Dante / AES67
  • Primarily understanding audio over the network, how clocking works, distribution, bandwidth and layer 2 distribution.
• IP Networks (VLANS, DNS, Multicast / Unicast, PTP)
  • Understanding IP networks for AVoIP, Dante, IPTV, IP addressing and VLAN routing
• DSP design / concept
  • Having an understanding how Audio DSP’s work; licences needed if applicable. Dante channel counts and limitations depending on device models. Ideally having some DSP design knowledge
• Conferencing and audio reproduction.
  • Audio basics understanding signal levels, sound reinforcement, echo cancellation, equalisation and audio delays for larger spaces
• System design (Schematics and workflow)
  • AV signal flow and overall design understanding with the ability to spot errors or issues
• System build (M&E, containment, power and data requirements)
  • Mechanical build of the space including the requirements needed to support the AV needs.