Client Care Receptionist — Vet Practice

IVC Evidensia Group; United Kingdom; Remote; GBP 14,000 - 17,000; Part time

Benefits offered by this job

6.6 weeks' annual leave

Healthcare Cash Plan

Cycle to Work

Learning & development opportunities

Job summary

Oakham Veterinary Hospital is seeking a friendly Receptionist to join our team on a part-time basis. You’ll be the first point of contact for clients, delivering a welcoming and professional experience while supporting appointment bookings and client communications.

Working pattern includes 30 hours per week with evenings and Saturdays on a rota. You’ll join a team of experienced veterinary staff and non-clinical colleagues dedicated to high-quality client care and animal welfare.

Qualifications

• Excellent communication skills and a professional, welcoming manner.
• Experience in a customer-facing role with a focus on service and attention to detail.
• Ability to manage multiple tasks effectively in a busy environment.
• Collaborative approach and willingness to support colleagues.

Responsibilities

• Liaising with the clients and the clinical staff to provide a high level of customer care.
• Meeting and greeting clients and pets.
• Booking appointments and diary management.
• Managing telephone and email enquiries.
• Taking payment for services and products and managing end-of-day banking.

Skills

Excellent communication

Customer-focused

Multitasking

Team collaboration

Job description

Oakham Veterinary Hospital is seeking a friendly Receptionist to join our team on a part-time basis. You’ll be the first point of contact for clients, delivering a welcoming and professional experience while supporting appointment bookings and client communications.

Working pattern includes 30 hours per week with evenings and Saturdays on a rota. You’ll join a team of experienced veterinary staff and non-clinical colleagues dedicated to high-quality client care and animal welfare.