Client Care Receptionist — Part-Time with Growth

IVC Evidensia Group; Basingstoke; Hybrid; GBP 18,000 - 23,000; Part time

Benefits offered by this job

Annual leave

Birthday off

Family-friendly pay

Healthcare

Discounted care

Job summary

inspiring vet care is seeking a part-time Receptionist for GP Vets across Basingstoke and Tadley. You will be the first point of contact for clients, ensuring a welcoming and professional experience while supporting the smooth running of the practice.

You will manage appointments, handle enquiries, and work closely with clinical and non-clinical colleagues to ensure a positive client and patient journey. The role is 36 hours per week, with a 1:3 Saturdays 8-12.

Qualifications

• Friendly, customer-focused individual with strong communication skills.
• Experience in a customer-facing role with attention to detail.
• Ability to multitask in a busy environment.
• Collaborative approach and willingness to support colleagues.
• Proactive attitude and openness to feedback and learning.

Responsibilities

• Greet clients and their pets
• Liaise with veterinary practices
• Arrange appointments
• Deal with inbound enquiries
• Deal with billing and insurance claims

Skills

Customer service

Communication

Reception experience

Teamwork

Job description

inspiring vet care is seeking a part-time Receptionist for GP Vets across Basingstoke and Tadley. You will be the first point of contact for clients, ensuring a welcoming and professional experience while supporting the smooth running of the practice.

You will manage appointments, handle enquiries, and work closely with clinical and non-clinical colleagues to ensure a positive client and patient journey. The role is 36 hours per week, with a 1:3 Saturdays 8-12.