Client Care Call Handler | Admin Specialist (Part-Time, Hybrid)

Maxwell Hodge Limited; Sefton; Hybrid; GBP 22,000 - 26,000; Part time

Benefits offered by this job

Hybrid working opportunities

20 days annual leave (FTE)

Sick leave

Birthday leave

Staff discounts

Job summary

Maxwell Hodge Limited in Maghull is seeking a confident Call Handler / Administrator for a part-time role (minimum 3 days). You will be the first point of contact, delivering a welcoming client service while supporting day-to-day office operations.

The successful candidate will have excellent communication, strong organisational skills, and a professional telephone manner. Hybrid working options and a supportive team are offered.

Qualifications

• Excellent communication and customer service skills.
• Confident and professional telephone manner.
• Strong administrative and organisational abilities.
• Good attention to detail and accuracy.
• Able to manage a busy workload and prioritise tasks.

Responsibilities

• Handling incoming telephone calls and directing enquiries appropriately.
• Taking accurate messages and gathering initial client information.
• Providing a professional and empathetic service to clients and third parties.
• Assisting with administrative tasks, including correspondence, file management and data entry.
• Supporting colleagues with general office administration.
• Maintaining accurate records and ensuring information is processed efficiently.

Skills

Communication skills

Customer service

Organisational skills

Telephone etiquette

Job description

Maxwell Hodge Limited in Maghull is seeking a confident Call Handler / Administrator for a part-time role (minimum 3 days). You will be the first point of contact, delivering a welcoming client service while supporting day-to-day office operations.

The successful candidate will have excellent communication, strong organisational skills, and a professional telephone manner. Hybrid working options and a supportive team are offered.