Client Benefits Leader for Adult Support Services

TILL, Inc; Dedham; On-site; GBP 32,000 - 46,000; Full time

Benefits offered by this job

Competitive pay

Medical, Dental, Vision, Life and Long

Term Disability Insurance plans

Paid time off - generous vacation,.

A 403B retirement plan

Recruitment bonuses, tuition and ...

Job summary

TILL is hiring a Client Benefits Manager in Dedham to oversee benefits and financial matters for adults with developmental disabilities. The role ensures benefits are maintained accurately, renewals completed on time, and benefit-related issues resolved efficiently.

You will manage Social Security/SSI, Representative Payee services, housing vouchers, trusts, and other supports, coordinate with families and agencies, maintain up-to-date records, and prepare regular reports while protecting

Qualifications

• Bachelor’s degree or equivalent relevant experience.
• Proficiency in reading, understanding, and communicating effectively in English.
• Experience with client benefits, or human services preferred.
• Knowledge of Social Security, MassHealth, housing benefits, and Representative Payee requirements preferred.
• Strong organizational, follow-up, problem-solving, and communication skills.
• Strong attention to detail and ability to manage multiple deadlines.
• Ability to work independently and handle confidential information.

Responsibilities

• Manage client benefits, including Social Security/SSI, Representative Payee services, MassHealth, housing vouchers, trusts, and other applicable benefits.
• Complete and track required applications, renewals, SSA reviews, redeterminations, and other benefit-related deadlines.
• Monitor client benefits and promptly resolve interruptions, reductions, overpayments, eligibility concerns, and other discrepancies.
• Maintain accurate client financial and benefit information in TILL’s systems and records.
• Communicate and coordinate with families, guardians, TILL programs, government agencies, housing authorities, and other outside organizations regarding client benefits.
• Oversee Representative Payee responsibilities and ensure client funds and records are managed appropriately.
• Prepare regular reports and respond to audits, surveys, and requests for information related to client benefits.
• Maintain organized documentation and ensure confidential client information is handled appropriately.

Skills

English proficiency

Experience with client benefits

Benefits knowledge

Education

Bachelor's degree

Job description

TILL is hiring a Client Benefits Manager in Dedham to oversee benefits and financial matters for adults with developmental disabilities. The role ensures benefits are maintained accurately, renewals completed on time, and benefit-related issues resolved efficiently.

You will manage Social Security/SSI, Representative Payee services, housing vouchers, trusts, and other supports, coordinate with families and agencies, maintain up-to-date records, and prepare regular reports while protecting