Service Manager - Lead in Employee-Owned Supported Living

Leading Lives; Sudbury CP; On-site; GBP 42,000 - 54,000; Full time

Benefits offered by this job

Training & development

Employee-owned organisation

Pension contribution (8%)

Health & wellbeing support

Cycle to Work scheme

Job summary

Leading Lives in Sudbury is looking for a committed Service Manager to lead our Supported Living service. You will provide strong, consistent leadership, support the team, and ensure high-quality, person-centred care for the people we support.

Join Leading Lives, a not-for-profit, employee-owned social enterprise where staff are empowered and customers are at the heart of everything we do. This is a rewarding leadership role focused on maintaining service quality and operations.

Qualifications

• Level 5 qualification in Social Care (or working towards).
• Experience leading teams in a social care setting.
• Strong organisational, communication and problem-solving skills.
• Experience supporting people with learning disabilities.
• A calm, confident and person-centred leadership style.

Responsibilities

• Lead day-to-day running of the service and ensure it operates safely and effectively.
• Support, develop and guide Team Supervisors and Support Workers.
• Uphold high quality standards, regulatory requirements and internal processes.
• Manage rotas, audits, safeguarding and health & safety.
• Build and maintain positive relationships with families, professionals and partners.
• Provide clear, visible leadership that supports staff confidence, stability and continuous improvement.

Skills

Leadership

Team development

Regulatory compliance

Safeguarding

Communication

Education

Level 5 qualification in Social Care

Job description

Leading Lives in Sudbury is looking for a committed Service Manager to lead our Supported Living service. You will provide strong, consistent leadership, support the team, and ensure high-quality, person-centred care for the people we support.

Join Leading Lives, a not-for-profit, employee-owned social enterprise where staff are empowered and customers are at the heart of everything we do. This is a rewarding leadership role focused on maintaining service quality and operations.