Client Account & Logistics Specialist

Culina; Stafford; On-site; GBP 24,000 - 32,000; Full time

Benefits offered by this job

Annual Leave 28 days

Pension scheme

Life Assurance

Wellness – EAP

Eye Care Vouchers

Reward & Recognition

Employee discounts

Job summary

Culina iForce in Stafford is hiring a Client Account Administrator to join our Customer Services Team on a full-time permanent basis. You will support day-to-day administrative tasks and help deliver exceptional service to our clients.

Key duties include logging client queries, generating reports for Returns and E.fulfilment, managing the client inbox, and assisting with stock and order related queries. Prior admin experience and strong IT skills are essential.

Qualifications

• Previous administrative experience is desirable.
• Strong IT skills; proficient with Microsoft Office.
• Experience in logistics/warehousing is a plus.

Responsibilities

• Manage client queries and log issues with the site.
• Create and circulate reports for Returns and E.fulfilment within set timeframes.
• Manage the client inbox and respond to emails professionally and promptly.
• Assist Merchandisers and key contacts with stock, CMO, customer queries, replenishment, hampers and returns.

Skills

Administrative experience

Microsoft Office

Communication skills

Customer service orientation

Tools

Microsoft Office Suite

Job description

Culina iForce in Stafford is hiring a Client Account Administrator to join our Customer Services Team on a full-time permanent basis. You will support day-to-day administrative tasks and help deliver exceptional service to our clients.

Key duties include logging client queries, generating reports for Returns and E.fulfilment, managing the client inbox, and assisting with stock and order related queries. Prior admin experience and strong IT skills are essential.