Cleaning Contract Manager - London

Compass Group PLC; City of Westminster; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading facilities management company in London is seeking an experienced Cleaning Contract Manager to lead cleaning operations at Goodenough College. This role focuses on maintaining high standards of cleanliness and compliance while managing and developing the cleaning team. Strong leadership and contract management experience are essential for success in this high-profile role.

Qualifications

• Proven experience in contract or facilities management.
• Strong leadership and team management capability.
• In-depth knowledge of Health & Safety and COSHH regulations.

Responsibilities

• Deliver high-quality cleaning services to meet client expectations.
• Lead and develop the cleaning team.
• Monitor KPIs and drive continuous improvement.

Skills

Leadership

Team management

Communication

Budget management

Job description

Overview

ESS has an exciting opportunity for an experienced Cleaning Contract Manager to lead cleaning operations at Goodenough College, London. This is a high-profile leadership role, responsible for ensuring exceptional standards of cleanliness, service, and compliance in line with client expectations and Compass Group procedures.

Responsibilities

• Deliver high-quality cleaning services to agreed SLAs and Compass standards
• Lead, motivate, and develop the cleaning team
• Manage labour, equipment, and resources within budget
• Oversee stock levels, consumables, suppliers, and contractors
• Uphold health & safety regulations (including COSHH) and Compass procedures
• Act on client and customer feedback promptly and professionally
• Monitor KPIs and drive continuous improvement
• Ensure team compliance with company updates and policies

Qualifications

• Proven experience in contract or facilities management
• Strong leadership and team management capability
• In-depth knowledge of Health & Safety and COSHH regulations
• Skilled communicator, both written and verbal
• Confident with budgets, numerical analysis, and IT/digital reporting tools

About Compass and ESS

ESS, part of Compass Group UK & Ireland, delivers catering, hospitality, and support services to military and government sites nationwide. We pride ourselves on delivering excellence in some of the UK's most secure and challenging environments.

At Compass, we foster a diverse and inclusive culture where every colleague can thrive, grow, and be themselves.