Claims Technician - Remote Property Claims Specialist

Sedgwick; Birmingham; Hybride; GBP 32 000 - 52 000; Plein temps

Avantages offerts par ce poste

SIPP pension

25 days leave

Flexible working

Private healthcare

Life assurance

Employee assistance

Group income protection

Voluntary benefits

Discounts

Résumé du poste

Sedgwick Midlands is seeking a proactive Claims Technician to support Loss Adjusters in handling property-related claims. You will guide claimants through the process, gather details, and help negotiate settlements while coordinating with contractors.

The role offers hybrid work from home or in an office, comprehensive training, and a path toward the Cert CILA qualification, with a focus on delivering empathetic, clear communication to policyholders.

Qualifications

• Experience in a claims environment, ideally property claims.
• Excellent communication skills: you'll speak with and write to policyholders, insurers, contractors, and more; explain complex details and negotiate fair settlements.
• Commitment to working towards the Cert CILA qualification.

Responsabilités

• Be the calm voice guiding claimants through the claims process.
• Support the Loss Adjuster throughout handling of claims as the technical assistant.
• Explain complex details clearly to claimants and coordinate with contractors to resolve issues.
• Maintain organised case records and communicate progress to stakeholders.

Connaissances

Claims experience

Excellent communication

Property claims

Customer focus

Formation

Cert CILA (pursuit)

Description du poste

Sedgwick Midlands is seeking a proactive Claims Technician to support Loss Adjusters in handling property-related claims. You will guide claimants through the process, gather details, and help negotiate settlements while coordinating with contractors.

The role offers hybrid work from home or in an office, comprehensive training, and a path toward the Cert CILA qualification, with a focus on delivering empathetic, clear communication to policyholders.