Claims Data Product Owner

The Automobile Association; Royal Tunbridge Wells; On-site; GBP 40,000 - 55,000; Full time

Job summary

A leading UK automotive organization is seeking a data analyst to develop and implement advanced analytical approaches to uncover business opportunities and operational challenges. The ideal candidate will possess strong analytical skills and experience in managing market research, with proficiency in tools like Excel and Power BI. This role offers various benefits including annual leave, a pension scheme, and an inclusive working environment that values diversity.

Benefits

Free AA breakdown membership

25 days annual leave plus bank holidays

24/7 remote GP service

Pension scheme up to 7% contribution

Access to EV discount scheme

Qualifications

• Strong analytical skills to interpret complex data.
• High numeracy with business acumen.
• Proficiency in data analysis tools.

Responsibilities

• Develop and implement analytical approaches for business opportunities.
• Analyse data to identify trends and areas for improvement.
• Build dashboards visualising performance and value metrics.

Skills

Analytical skills

Commercial business acumen

Data visualization tools proficiency

Communication and presentation skills

Market research management

Entrepreneurial mindset

Drive and ambition

Education

Senior-level experience in business analysis

Experience in Claims, Insurance, Financial Services, or Banking sectors

Tools

Excel

SQL

Power BI

Job description

Responsibilities

• Developing and implementing advanced analytical approaches to uncover business opportunities and operational challenges.
• Analysing claims and reserve data to identify trends, anomalies, and areas for improvement.
• Building and maintaining interactive dashboards visualising performance, cost, and value metrics across teams.
• Developing models to attribute commercial value to individual claims handlers and teams.
• Tracking and evaluating cost-benefit outcomes of strategic and operational initiatives.
• Supporting business cases with robust data analysis, forecasting, and scenario modelling.
• Quantifying team-level costs and linking them to outcomes and value delivered.
• Leading data-driven market intelligence projects to inform strategic initiatives and enhance processes.
• Collaborating with cross-functional teams to translate insights into actionable strategies.
• Presenting findings and recommendations to senior leadership, influencing decision-making and strategic planning.

Qualifications

• Strong analytical skills with the ability to interpret complex data and translate it into actionable insights.
• High numeracy combined with strong commercial business acumen.
• Proficiency in data and visualisation tools and software (Excel, SQL, Power BI).
• Excellent communication and presentation skills, with the ability to influence stakeholders at all levels.
• Proven track record of managing market research and applying insights to drive business growth.
• Analytical and entrepreneurial mindset to support innovation and problem-solving.
• Drive and ambition to learn and progress into more senior positions.
• Senior‑level experience in commercial, business analysis, and insight roles. Experience within Claims, Insurance, Financial Services, or Banking sectors.

Benefits

• Free AA breakdown membership from day 1, 50% discount for family and friends in the first year plus discounts on other AA products.
• 25 days annual leave plus bank holidays + the option to buy additional annual leave.
• Dedicated Employee Assistance Programme and a 24/7 remote GP service for you and your family.
• Pension scheme available up to 7% contribution.
• Access to the EV discount scheme.

Plus, so much more! We're an equal opportunities employer and welcome applications from everyone. The AA values diversity and the difference this brings to our culture and our customers. We actively seek people from diverse backgrounds to join us and become part of an inclusive company where you can be yourself, be empowered to be your best and feel like you truly belong. We have five communities to bring together people with shared characteristics and backgrounds and drive positive change. As part of the onboarding process, we complete several pre‑employment checks including work reference, credit, and criminal record checks.