Claims Advocate & Settlements Specialist

James Hallam Limited; Plymouth; On-site; GBP 26,000 - 38,000; Full time

Job summary

James Hallam Limited in Plymouth seeks a proactive Claims Executive to support clients through the claims process, ensuring efficient and fair handling with high service levels.

Key duties include negotiating settlements, liaising with insurers, advising clients on procedures, and maintaining meticulous records across IT systems. The role emphasizes integrity, teamwork, and a customer-centric approach.

Qualifications

• Experience handling PI, Property and Liability claims.
• High integrity and ability to work to deadlines.
• Ability to build and sustain relationships at all levels.
• Excellent communication and customer-focused approach.

Responsibilities

• Administer and negotiate claims settlements for clients.
• Negotiate best settlements with insurers while maintaining relationships.
• Advise clients, colleagues and insurers on claims procedures and liability queries.
• Maintain accurate records in documents and IT systems.
• Share knowledge within the team and support colleagues.
• Handle general insurance claims including PI, Property, Liability, and other lines.

Skills

Negotiation

Relationship building

Interpersonal skills

Communication skills

Customer focus

Job description

James Hallam Limited in Plymouth seeks a proactive Claims Executive to support clients through the claims process, ensuring efficient and fair handling with high service levels.

Key duties include negotiating settlements, liaising with insurers, advising clients on procedures, and maintaining meticulous records across IT systems. The role emphasizes integrity, teamwork, and a customer-centric approach.