Cinema Manager — Lead Team & Guest Experience

Odeo; Trowbridge; On-site; GBP 38,000 - 60,000; Full time

Benefits offered by this job

Unlimited cinema tickets for you and 3

40% discount on food and drinks

Employee Assistance Programme – online

Brights Lights Apprenticeship scheme

Career development opportunities

5.6 weeks holiday (bank holidays incl)

Tailored Total Reward package (life &_

Monthly rewards and recognition

Annual Incentive Program

Pension scheme

Job summary

ODEON Cinemas Group in Trowbridge seeks an experienced Cinema Manager to lead operations, engage teams and deliver an outstanding guest experience. You will drive standards, manage costs and sales, and partner with the Area Manager to implement company initiatives.

The role emphasizes visible, hands-on leadership, brand stewardship, and a commitment to developing top performers within a dynamic cinema environment.

Qualifications

• Hands-on leadership experience by managing, developing and coaching teams to deliver guest experience and brand standards.
• Ability to inspire colleagues to execute business strategy and create belonging through values.
• Self-motivated, proactive, and capable of improving performance across business and teams.

Responsibilities

• Lead, engage and develop your team to ensure high operational standards and guest experience while managing costs and driving sales.
• Drive engagement scores in cinema and cultivate a positive performance culture.
• Grow guest satisfaction scores and Food & Beverage sales.
• Collaborate with Area Manager to implement company initiatives in an engaging way.
• Build networks and share best practice within the business.

Skills

Operational leadership

People development

Guest experience

Brand standards

Data-driven decisions

Job description

ODEON Cinemas Group in Trowbridge seeks an experienced Cinema Manager to lead operations, engage teams and deliver an outstanding guest experience. You will drive standards, manage costs and sales, and partner with the Area Manager to implement company initiatives.

The role emphasizes visible, hands-on leadership, brand stewardship, and a commitment to developing top performers within a dynamic cinema environment.