Cinema Manager: Lead Guest Experience & Team Culture

ODEON Cinemas Group; Trowbridge; On-site; GBP 28,000 - 42,000; Full time

Benefits offered by this job

Unlimited cinema tickets

40% food & drinks discount

Employee Assistance Programme

Brights Lights Apprenticeship

Career development opportunities

Five 1/2 weeks holiday

Total Reward package

Red carpet premiere opportunities

Pension scheme

Job summary

ODEON Cinemas Group in Trowbridge is seeking an experienced Cinema Manager to lead the venue, drive guest experience, and uphold brand standards. You will lead a visible, hands-on team, delivering excellent service while managing costs and sales performance.

This role offers a unique leadership opportunity within a trusted hospitality brand. You will work closely with the Area Manager to implement company initiatives, build strong networks, and foster a culture of accountability, collaboration,

Qualifications

• Operational hands-on leadership experience in managing, developing and coaching teams to provide exceptional guest experience and brand standards with successful business outcomes.

Responsibilities

• Lead, engage and develop your team to ensure a high standard of operational procedures and standards, deliver excellent guest experience whilst delivering key performance indicators, including managing costs and driving sales
• Drive engagement scores in cinema through your leadership and drive a positive performance culture
• Grow the guest satisfaction scores and Food and Beverage sales
• Working closely with your Area Manager to successfully implement company initiatives in an engaging and inspiring way
• Build networks and relationships within the business to share best practice

Skills

Operational leadership

Team development

Guest experience

Cost management

Sales focus

Job description

ODEON Cinemas Group in Trowbridge is seeking an experienced Cinema Manager to lead the venue, drive guest experience, and uphold brand standards. You will lead a visible, hands-on team, delivering excellent service while managing costs and sales performance.

This role offers a unique leadership opportunity within a trusted hospitality brand. You will work closely with the Area Manager to implement company initiatives, build strong networks, and foster a culture of accountability, collaboration,