Cinema Manager: Lead Teams, Elevate Guest Experience

Odeon Cinemas Ltd; Trowbridge; À distance; GBP 38 000 - 52 000; Plein temps

Avantages offerts par ce poste

Unlimited cinema tickets

40% discount on food and drinks

Employee Assistance Programme

Brights Lights Apprenticeship

Career development opportunities

Annual Incentive Program

Pension scheme

5.6 weeks holiday

Résumé du poste

ODEON Cinemas Group in Trowbridge is seeking an experienced Cinema Manager to lead daily operations, develop teams and uphold brand standards, driving guest experience and key performance indicators across costs and sales.

You will inspire hands-on leadership, deliver exceptional service, implement initiatives with Area Manager, and foster a culture of trust, collaboration and accountability through our values.

Qualifications

• Operational hands-on leadership experience in managing, developing and coaching teams to provide exceptional guest experience and brand standards with successful business outcomes

Responsabilités

• Lead, engage and develop your team to ensure a high standard of operational procedures and standards, deliver excellent guest experience whilst delivering key performance indicators, including managing costs and driving sales
• Drive engagement scores in cinema through your leadership and drive a positive performance culture
• Grow the guest satisfaction scores and Food and Beverage sales
• Working closely with your Area Manager to successfully implement company initiatives in an engaging and inspiring way
• Build networks and relationships within the business to share best practice

Connaissances

Leadership

Customer service

People management

Operations management

Description du poste

ODEON Cinemas Group in Trowbridge is seeking an experienced Cinema Manager to lead daily operations, develop teams and uphold brand standards, driving guest experience and key performance indicators across costs and sales.

You will inspire hands-on leadership, deliver exceptional service, implement initiatives with Area Manager, and foster a culture of trust, collaboration and accountability through our values.