Christmas Customer Assistant - Operations - Scarborough

Marks & Spencer Group; Scarborough; On-site; GBP 18,000 - 24,000; Full time

Job summary

Marks & Spencer Group is hiring a Customer Assistant in Operations. You’ll be the backstage powerhouse of our stores, handling stock, deliveries and the crucial behind-the-scenes work that keeps shop floors full and ready for customers.

Flexibility and a digital mindset are essential as you work across the wider store, using digital tools to track deliveries, manage stock, and support colleagues to maintain fast, accurate service.

Responsibilities

• Stock, deliveries and behind-the-scenes work to keep the shop floor full and ready for customers.
• Work across the wider store flexibly to meet retail demands.
• Use digital tools to track deliveries and manage stock efficiently.
• Be a team player, reliable and move with urgency during busy periods.

Job description

Under 18 Disclaimer

To comply with health and safety legislation and keep our colleagues safe in the workplace, colleagues in this role

All the details

Work Pattern:

• Week 1


• Monday 12:30-20:30


• Wednesday 12:30-20:30


• Thursday 12:30-20:30


• Saturday 12:30-20:30


• Week 2


• Sunday 12:30-20:30


• Tuesday 12:30-20:30


• Wednesday 12:30-20:30


• Thursday 12:30-20:30

Under 18 Disclaimer

To comply with health and safety legislation and keep our colleagues safe in the workplace, colleagues in this role must be 18 years of age or older.

Due to operational requirements, all successful candidates may be asked to work up to full time hours in the weeks commencing 13th and 20th December.

To comply with health and safety legislation and keep our colleagues safe in the workplace, colleagues in this role must be 18 years of age or older.

Join our team at M&S as a Customer Assistant in Operations, you’ll be the backstage powerhouse of our stores. It’s a physically demanding, high-intensity role that keeps our stores running like clockwork. If you’re ready to roll your sleeves up and work smart, this is the role for you.

You’ll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There’s no room for delay. You’ll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.

Flexibility is vital. You’ll work across the wider store where needed – always keeping up with the pace and demands of retail.

Being digitally confident is essential. You’ll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.

Being a team player is essential. You’ll be a key cog in a big machine, working across functions and supporting colleagues across the store.

Flexibility is vital. From early morning deliveries to shifting stock late into the day, you’ll adapt quickly to keep things moving.

This is a role for people who move with purpose. Are you ready for it?