Christmas Customer Assistant - Operations - Mumbles

M&S Careers; Newton; On-site; GBP 12,000 - 17,000; Part time

Job summary

Marks & Spencer Group in the United Kingdom is hiring a Customer Assistant in Operations. The role is physically demanding and focused on keeping stock flowing behind the scenes to ensure the shop floor is full and ready for customers.

You will handle stock, manage deliveries, and use digital tools to track availability and speed. You’ll work across the store as needed, adapting to early morning deliveries and busy periods.

Qualifications

• Must be physically able to perform the duties of a fast-paced retail role.
• Flexibility to work across multiple shifts.
• Applicants must be aged 18 or over.

Responsibilities

• Handle stock and deliveries to keep shop floor full and ready for customers.
• Support behind-the-scenes operations to keep goods moving with speed.
• Work across the wider store to cover shifts as needed.
• Use digital tools to track deliveries and stock availability.
• Collaborate with colleagues to maintain high standards of store operation.

Skills

Stock handling

Delivery coordination

Digital tools

Teamwork

Tools

Inventory systems

Delivery tracking

Job description

Work Pattern:
Wednesday: 05:00-10:00
Thursday: 05:00-10:00
Friday: 17:00-22:00
Saturday: 17:00-22:00

Christmas only: Due to operational requirements, all successful candidates may be asked to work up to full-time hours in the weeks commencing 13th and 20th December

Under 18 DISCLAIMERS

This job role involves operating mechanical equipment as relevant to the job role and this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

Join our team at M&S as a Customer Assistant in Operations, you’ll be the backstage powerhouse of our stores. It’s a physically demanding, high-intensity role that keeps our stores running like clockwork. If you’re ready to roll your sleeves up and work smart, this is the role for you.

You’ll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There’s no room for delay. You’ll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.

Flexibility is vital. You’ll work across the wider store where needed – always keeping up with the pace and demands of retail.

Being digitally confident is essential. You’ll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.

Being a team player is essential. You’ll be a key cog in a big machine, working across functions and supporting colleagues across the store.

Flexibility is vital. From early morning deliveries to shifting stock late into the day, you’ll adapt quickly to keep things moving.

This is a role for people who move with purpose.