Christmas Customer Assistant - Operations - Hartlepool Simply Food

Marks & Spencer Group; Tees Valley; On-site; GBP 12,000 - 17,000; Full time

Job summary

Marks & Spencer is hiring a Customer Assistant in Operations. You’ll be the backstage powerhouse keeping stock moving, deliveries arriving on time, and the shop floor ready for customers. This role is physically demanding and fast-paced, requiring focus and teamwork across store functions.

All applicants must be able to work varied hours, including weekends. A real readiness to roll up sleeves and work smart is essential to keep the store running smoothly during peak periods.

Responsibilities

• Be responsible for stock, deliveries and behind-the-scenes work to keep the shop floor full.
• Use digital tools to track deliveries and manage stock efficiently.
• Work across the wider store where needed, maintaining pace and demands.
• Be a team player, supporting colleagues across the store.
• From early morning deliveries to late stock shifts, adapt quickly to keep things moving.

Job description

Under 18 disclaimer

This job role involvesoperating mechanical equipmentas relevant to the job roleand this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

Due to operational requirements, all successful candidates may be asked to work up to full-time hours in the weeks commencing 13th and 20th December Join our team at M&S as a Customer Assistant in Operations, you’ll be the backstage powerhouse of our stores. It’s a physically demanding, high-intensity role that keeps our stores running like clockwork. If you’re ready to roll your sleeves up and work smart, this is the role for you.

All the details Work Pattern

• Sunday 10:00-14:00
• Wednesday10:00-14:00
• Friday 06:00-10:00
• Saturday 18:00-22:00

Under 18 disclaimer

This job role involvesoperating mechanical equipmentas relevant to the job roleand this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

Due to operational requirements, all successful candidates may be asked to work up to full-time hours in the weeks commencing 13th and 20th December Join our team at M&S as a Customer Assistant in Operations, you’ll be the backstage powerhouse of our stores. It’s a physically demanding, high-intensity role that keeps our stores running like clockwork. If you’re ready to roll your sleeves up and work smart, this is the role for you.

You’ll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There’s no room for delay. You’ll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.

Flexibility is vital. You’ll work across the wider store where needed – always keeping up with the pace and demands of retail.

Being digitally confident is essential. You’ll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.

Being a team player is essential. You’ll be a key cog in a big machine, working across functions and supporting colleagues across the store.

Flexibility is vital. From early morning deliveries to shifting stock late into the day, you’ll adapt quickly to keep things moving.

This is a role for people who move with purpose. Are you ready for it? Take Your Marks and apply today.

#Christmas