Christmas Customer Assistant - Operations - Largs

Marks & Spencer Group; Largs; On-site; GBP 12,000 - 17,000; Full time

Job summary

Marks & Spencer is hiring a Customer Assistant in Operations. This role focuses on stock control, deliveries, and essential back‑room tasks to keep the shop floor fully stocked and ready for customers.

The role is physically demanding, fast-paced, and requires the ability to work across store areas with digital tools to track deliveries and stock. You will be a key part of keeping products moving quickly, ensuring availability, and supporting colleagues across the store.

Qualifications

• Must be 18+ due to safety regulations.
• Physically able to handle a fast-paced retail environment.
• Flexible to work across store shifts and times.
• Comfortable using digital tools to track deliveries and stock.

Responsibilities

• Manage stock and deliveries.
• Support behind-the-scenes operations to keep shelves full and stores clean.
• Work across store areas as needed to meet pace and demand.
• Utilize digital tools to monitor stock and ensure product availability.

Skills

Customer service

Teamwork

Flexibility

Digital tools savvy

Tools

Stock management systems

Job description

All the details
Work Pattern
Week 1
Tuesday 13:30-20:00
Wednesday 13:30-20:00
Friday 13:30-20:00
Saturday 13:30-20:00
Week 2
Sunday 13:30-22:00
Tuesday13:30-22:00
Wednesday 13:30-22:00
Thursday 13:30-22:00Due to operational requirements, all successful candidates may be asked to work up to full time hours in the weeks commencing 13th and 20th December.
Under 18 disclaimer
This job role involvesoperating mechanical equipmentas relevant to the job roleand this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.
Join our team at M&S as a Customer Assistant in Operations, you’ll be the backstage powerhouse of our stores. It’s a physically demanding, high-intensity role that keeps our stores running like clockwork. If you’re ready to roll your sleeves up and work smart, this is the role for you.
You’ll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There’s no room for delay. You’ll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.
Flexibility is vital. You’ll work across the wider store where needed – always keeping up with the pace and demands of retail.
Being digitally confident is essential. You’ll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.
Being a team player is essential. You’ll be a key cog in a big machine, working across functions and supporting colleagues across the store.
Flexibility is vital. From early morning deliveries to shifting stock late into the day, you’ll adapt quickly to keep things moving.
This is a role for people who move with purpose. Are you ready for it?