Christmas Customer Assistant - Operations - Northallerton New SF

MS; Northallerton; On-site; GBP 18,000 - 24,000; Full time

Job summary

Join our team at M&S as a Customer Assistant in Operations. The role is physically demanding and fast-paced, keeping the store running smoothly by handling stock, deliveries and back-of-house tasks.

You will support the shop floor, ensuring availability and order accuracy while working across the wider store to meet retail demands. The role requires flexibility for early mornings and late shifts, using digital tools to track deliveries and stock levels, and collaborating with colleagues to

Responsibilities

• Stock, deliveries and back-of-house tasks to keep the store floor full, clean and ready for customers.
• Work across the wider store as needed to maintain pace and support colleagues.
• Utilise digital tools to track deliveries and manage stock efficiently.

Job description

Work Pattern:

Wednesday - 18:00-06:00
Thursday - 18:00-06:00
Friday - 18:00-06:00

\"Under 18 disclaimer
To comply with health and safety legislation and keep our colleagues safe in the workplace, colleagues in this role must be 18 years of age or older.\"

Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.

'Due to operational requirements, all successful candidates may be asked to work up to full time hours in the weeks commencing 13th and 20th December.'

Join our team at M&S as a Customer Assistant in Operations, you’ll be the backstage powerhouse of our stores. It’s a physically demanding, high-intensity role that keeps our stores running like clockwork. If you’re ready to roll your sleeves up and work smart, this is the role for you.

You’ll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There’s no room for delay. You’ll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.

Flexibility is vital. You’ll work across the wider store where needed – always keeping up with the pace and demands of retail.

Being digitally confident is essential. You’ll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.

Being a team player is essential. You’ll be a key cog in a big machine, working across functions and supporting colleagues across the store.

Flexibility is vital. From early morning deliveries to shifting stock late into the day, you’ll adapt quickly to keep things moving.

This is a role for people who move with purpose. Are you ready for it?

#Christmas