Christmas Customer Assistant - Operations - Nottingham Giltbrook

Marks and Spencer; Nottingham; On-site; GBP 12,000 - 17,000; Full time

Job summary

Marks & Spencer in Nottingham is seeking a Customer Assistant in Operations. You’ll be the backstage powerhouse, handling stock, deliveries and all behind-the-scenes work to keep the shop floor full, clean and ready for customers.

This physically demanding, high-intensity role requires fast, accurate work, flexibility to cover across the wider store, and comfort with using digital tools to track deliveries and stock.

Qualifications

• Must be 18+ years old due to health and safety rules.
• Able to work in a fast-paced, high-intensity retail environment.
• Flexibility to work across multiple store shifts.

Responsibilities

• Handle stock and deliveries to keep shop floor full and ready for customers.
• Move products quickly with urgency and accuracy to minimise delays.
• Support across store functions; flexible across teams as needed.
• Use digital tools to track deliveries and manage stock.
• Work as part of a team to keep peak retail pace.

Skills

Stock management

Deliveries

Digital tools

Teamwork

Tools

Stock systems

Delivery tracking tools

Job description

All the details

Friday 18:00 - 23:00

Sunday 16:00 - 21:00

Thursday 18:00 - 23:00

Friday 18:00 - 23:00

Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.

Due to operational requirements, all successful candidates may be asked to work up to full time hours in the weeks commencing 13th and 20th December.

To comply with health and safety legislation and keep our colleagues safe in the workplace, colleagues in this role must be 18 years of age or older.

Join our team at M&S as a Customer Assistant in Operations, you’ll be the backstage powerhouse of our stores. It’s a physically demanding, high-intensity role that keeps our stores running like clockwork. If you’re ready to roll your sleeves up and work smart, this is the role for you.

You’ll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There’s no room for delay. You’ll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.

Flexibility is vital. You’ll work across the wider store where needed - always keeping up with the pace and demands of retail.

Being digitally confident is essential. You’ll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.

Being a team player is essential. You’ll be a key cog in a big machine, working across functions and supporting colleagues across the store.

Flexibility is vital. From early morning deliveries to shifting stock late into the day, you’ll adapt quickly to keep things moving.

This is a role for people who move with purpose. Are you ready for it?

#Christmas