Christmas Customer Assistant - Operations - Nottingham Giltbrook

Marks & Spencer Plc; Nottingham; On-site; GBP 12,000 - 15,000; Full time

Job summary

Marks & Spencer Plc in the United Kingdom is hiring a Customer Assistant in Operations. This is a physically demanding, high‑intensity role that keeps our stores running smoothly by managing stock and deliveries behind the scenes.

You will help ensure the shop floor stays full, clean and ready for customers to shop. You will work across the wider store where needed, using digital tools to track deliveries and stock efficiently, while staying adaptable to early starts and changing demands of

Qualifications

• Age 18 years or older.
• Physically demanding and high‑intensity role.
• Flexible across store functions and shifting hours.

Responsibilities

• Manage stock and deliveries to keep the shop floor stocked and ready for customers.
• Use digital tools to track deliveries and stock levels with speed and accuracy.
• Collaborate across the wider store and support colleagues as needed.

Job description

Thursday: 04:30 - 08:30
Friday: 04:30 - 08:30
Saturday: 04:30 - 08:30

Due to operational requirements, all successful candidates may be asked to work up to full time hours in the weeks commencing 13th and 20th December.

Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.

To comply with health and safety legislation and keep our colleagues safe in the workplace, colleagues in this role must be 18 years of age or older.

Join our team at M&S as a Customer Assistant in Operations, you'll be the backstage powerhouse of our stores. It's a physically demanding, high-intensity role that keeps our stores running like clockwork. If you're ready to roll your sleeves up and work smart, this is the role for you.

You'll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There's no room for delay. You'll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.

Flexibility is vital. You'll work across the wider store where needed - always keeping up with the pace and demands of retail.

Being digitally confident is essential. You'll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.

Being a team player is essential. You'll be a key cog in a big machine, working across functions and supporting colleagues across the store.

Flexibility is vital. From early morning deliveries to shifting stock late into the day, you'll adapt quickly to keep things moving.

This is a role for people who move with purpose. Are you ready for it?

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