Christmas Customer Assistant - Operations - Hereford

Marks and Spencer; Hereford; On-site; GBP 12,000 - 15,000; Part time

Benefits offered by this job

Unsocial premium

Job summary

Marks & Spencer is seeking a Customer Assistant in Operations at our Hereford store. This is a physically demanding, high‑intensity role that keeps the store running smoothly behind the scenes.

You will handle stock, deliveries and the crucial processes that ensure shelves stay full, shop floors are clean and products are available for customers. You will work flexibly across the wider store, use digital tools to manage stock and deliveries, and collaborate with colleagues to meet daily targets.

Responsibilities

• Stock, deliveries, and behind-the-scenes work to keep the shop floor full, clean and ready for customers.

Job description

Under 18 Disclaimer

To comply with health and safety legislation and keep our colleagues safe in the workplace, colleagues in this role must be 18 years of age or older.

Work Pattern

• Week 1
• Monday 15:00-21:00
• Tuesday 15:00-21:00
• Friday 15:00-21:00
• Saturday 14:00-20:00
• Week 2
• Sunday 14:30-20:30
• Monday 15:00-21:00
• Tuesday 15:00-21:00
• Friday 15:00-21:00

Due to operational requirements, all successful candidates may be asked to work up to full time hours in the weeks commencing 13th and 20th December.

Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.

Join our team at M&S as a Customer Assistant in Operations, you’ll be the backstage powerhouse of our stores. It’s a physically demanding, high-intensity role that keeps our stores running like clockwork. If you’re ready to roll your sleeves up and work smart, this is the role for you.

You’ll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There’s no room for delay. You’ll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.

Flexibility is vital. You’ll work across the wider store where needed – always keeping up with the pace and demands of retail.

Being digitally confident is essential. You’ll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.

Being a team player is essential. You’ll be a key cog in a big machine, working across functions and supporting colleagues across the store.

Flexibility is vital. From early morning deliveries to shifting stock late into the day, you’ll adapt quickly to keep things moving.

This is a role for people who move with purpose. Are you ready for it?

#Christmas