Christmas Customer Assistant - Operations - Brent Cross

Marks & Spencer Plc; Greater London; On-site; GBP 12,398,000 - 17,909,000; Full time

Job summary

Marks & Spencer PLC is hiring a Customer Assistant in Operations. The role focuses on keeping stock levels optimal, processing deliveries, and supporting store functions to ensure shelves are full and shop floors are tidy.

You will work a busy, physically demanding schedule with a strong emphasis on speed, accuracy, and teamwork. Flexibility across store areas and comfortable use of digital tools are essential.

Qualifications

• Must be 18 years or older.
• Physically demanding, fast-paced retail environment.
• Availability for 15:30-22:00 shifts, Thursday and Saturday.

Responsibilities

• Handle stock and deliveries to keep shop floors stocked and ready for customers.
• Use digital tools to track deliveries and inventory.
• Work across store functions as part of a larger team.

Skills

Stock handling

Deliveries

Digital tools

Teamwork

Flexibility

Tools

Stock management software

Job description

15:30-22:00 Thursday, Saturday

Due to operational requirements, all successful candidates may be asked to work up to full time hours in the weeks commencing 13th and 20th December.

Under 18 disclaimer

To comply with health and safety legislation and keep our colleagues safe in the workplace, colleagues in this role must be 18 years of age or older.

Join our team at M&S as a Customer Assistant in Operations, you’ll be the backstage powerhouse of our stores. It’s a physically demanding, high-intensity role that keeps our stores running like clockwork. If you’re ready to roll your sleeves up and work smart, this is the role for you.

You’ll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There’s no room for delay. You’ll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.

Flexibility is vital. You’ll work across the wider store where needed - always keeping up with the pace and demands of retail.

Being digitally confident is essential. You’ll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.

Being a team player is essential. You’ll be a key cog in a big machine, working across functions and supporting colleagues across the store.

Flexibility is vital. From early morning deliveries to shifting stock late into the day, you’ll adapt quickly to keep things moving.

This is a role for people who move with purpose. Are you ready for it?

#Christmas