Christmas Customer Assistant - Operations - Nottingham

Marks and Spencer; Nottingham; On-site; GBP 12,000 - 15,000; Full time

Job summary

Marks & Spencer in the United Kingdom is seeking a Customer Assistant in Operations. The role is a physically demanding, fast-paced position that keeps our stores running smoothly.

You’ll help with stock, deliveries and essential behind-the-scenes work to ensure shelves are full and the shop floor is ready for customers. Flexibility and teamwork are essential as you’ll work across the store and adapt to early shifts and changing stock demands.

Qualifications

• Physically demanding role requiring endurance and pace.
• Digital literacy to track deliveries and stock using store tools.
• Team player with ability to work across store functions.

Responsibilities

• Manage stock and deliveries to keep store aisles full and accessible.
• Perform back-of-house tasks to support store operations and customer service.
• Adapt to early morning deliveries and varying stock levels to maintain availability.

Job description

Saturday 0530-0930

Due to operational requirements, all successful candidates may be asked to work up to full-time hours in the weeks commencing 13th and 20th December

Under 18 disclaimer

This job role involves operating mechanical equipment as relevant to the job role and this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.

Join our team at M&S as a Customer Assistant in Operations, you’ll be the backstage powerhouse of our stores. It’s a physically demanding, high-intensity role that keeps our stores running like clockwork. If you’re ready to roll your sleeves up and work smart, this is the role for you.

You’ll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There’s no room for delay. You’ll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.

Flexibility is vital. You’ll work across the wider store where needed – always keeping up with the pace and demands of retail.

Being digitally confident is essential. You’ll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.

Being a team player is essential. You’ll be a key cog in a big machine, working across functions and supporting colleagues across the store.

Flexibility is vital. From early morning deliveries to shifting stock late into the day, you’ll adapt quickly to keep things moving.

This is a role for people who move with purpose. Are you ready for it?

#Christmas