Christmas Customer Assistant - Operations - Workington

Marks and Spencer; Workington; On-site; GBP 1,309,000 - 1,515,000; Part time

Job summary

Marks and Spencer in the United Kingdom is seeking a Customer Assistant in Operations. You’ll handle stock, deliveries and the behind-the-scenes work that keeps our store running smoothly.

The role is fast-paced and physical, requiring you to be flexible across store areas and to use digital tools to track stock and deliveries. Teamwork and a proactive approach are essential.

Qualifications

• Physical stamina for a fast-paced store environment.
• Willingness to flex across store areas.
• Comfort with using digital tools to track deliveries and stock.

Responsibilities

• Manage stock and deliveries behind the scenes.
• Keep shop floor stocked, clean and ready for customers.
• Collaborate across store functions to support operations.
• Adapt to varying shifts including early mornings and late deliveries.

Skills

Stock management

Team player

Digital literacy

Time management

Job description

All the details

Work Pattern

• Monday: 05:00 - 09:00
• Tuesday: 10:00 - 14:00
• Wednesday: 18:00 - 22:00

Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.

Due to operational requirements, all successful candidates may be asked to work up to full time hours in the weeks commencing 13th and 20th December.

Under 18 disclaimer

To comply with health and safety legislation and keep our colleagues safe in the workplace, colleagues in this role must be 18 years of age or older.

Join our team at M&S as a Customer Assistant in Operations, you’ll be the backstage powerhouse of our stores. It’s a physically demanding, high-intensity role that keeps our stores running like clockwork. If you’re ready to roll your sleeves up and work smart, this is the role for you.

You’ll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There’s no room for delay. You’ll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.

Flexibility is vital. You’ll work across the wider store where needed – always keeping up with the pace and demands of retail.

Being digitally confident is essential. You’ll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.

Being a team player is essential. You’ll be a key cog in a big machine, working across functions and supporting colleagues across the store.

Flexibility is vital. From early morning deliveries to shifting stock late into the day, you’ll adapt quickly to keep things moving.

This is a role for people who move with purpose.

#Christmas