Christmas Customer Assistant - Operations - Hereford

Marks & Spencer Plc; Hereford; On-site; GBP 12,000 - 17,000; Part time

Benefits offered by this job

Unsocial premium

Job summary

Marks & Spencer Plc is seeking a Customer Assistant in Operations in Hereford. The role involves managing stock, deliveries and behind‑the‑scenes work to keep the store running smoothly. You will be fast, focused and contribute to keeping the shop floor full and ready for customers.

The position is physically demanding and requires flexibility across store areas. An unsocial premium applies between 22:00 and 06:00, and successful candidates may be asked to work up to full‑time hours during peak

Qualifications

• Must be 18 years of age or older.
• Physically demanding, high‑intensity role in retail.

Responsibilities

• Handle stock, deliveries and backstage operations to keep the store running smoothly.
• Keep the shop floor stocked, clean and ready for customers.
• Use digital tools to track deliveries and manage stock efficiently.
• Be a team player and support colleagues across the store.
• Adapt to early morning deliveries and shifting stock as needed.

Job description

Work Pattern:

• Sunday 07:00-12:00
• Wednesday 07:00-12:00
• Friday 07:00-12:00
• Saturday 07:00-12:00

Under 18 Disclaimer

To comply with health and safety legislation and keep our colleagues safe in the workplace, colleagues in this role must be 18 years of age or older.

Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.

Due to operational requirements, all successful candidates may be asked to work up to full time hours in the weeks commencing 13th and 20th December.

To comply with health and safety legislation and keep our colleagues safe in the workplace, colleagues in this role must be 18 years of age or older.

Join our team at M&S as a Customer Assistant in Operations, you’ll be the backstage powerhouse of our stores. It’s a physically demanding, high-intensity role that keeps our stores running like clockwork. If you’re ready to roll your sleeves up and work smart, this is the role for you.

You’ll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There’s no room for delay. You’ll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.

Flexibility is vital. You’ll work across the wider store where needed – always keeping up with the pace and demands of retail.

Being digitally confident is essential. You’ll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.

Being a team player is essential. You’ll be a key cog in a big machine, working across functions and supporting colleagues across the store.

Flexibility is vital. From early morning deliveries to shifting stock late into the day, you’ll adapt quickly to keep things moving.

This is a role for people who move with purpose. Are you ready for it?

#Christmas