Christmas Customer Assistant - Operations - Nottingham

Marks & Spencer Plc; Stapleford; On-site; GBP 12,000 - 17,000; Part time

Job summary

Marks & Spencer Plc is hiring a Customer Assistant in Operations. You will support stock, deliveries, and the behind-the-scenes work that keeps the store running smoothly. The role requires stamina, accuracy, and the ability to move quickly to keep products available on the shop floor.

You will use digital tools to track deliveries and stock, work across store functions, and adapt to early-morning deliveries and late stock shifts. This is a hands-on, high-pace environment.

Qualifications

• Physically capable of a demanding retail role.
• Able to work across different store areas as needed.
• Comfortable using digital tools to track deliveries and stock.

Responsibilities

• Handle stock and deliveries, ensuring accuracy and timeliness.
• Support behind-the-scenes operations to keep shop floor stocked and clean.
• Collaborate with colleagues across store functions to maintain availability.
• Adapt to flexible shifts, including early mornings and late stock periods.

Skills

Stock handling

Deliveries

Digital tools

Teamwork

Flexibility

Tools

Stock management software

Job description

Work Pattern

• Sunday 0530-0930
• Tuesday 1715-2115
• Friday 1715-2115

Due to operational requirements, all successful candidates may be asked to work up to full-time hours in the weeks commencing 13th and 20th December

"Under 18 disclaimer"
This job role involves operating mechanical equipment as relevant to the job role and this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.

Join our team at M&S as a Customer Assistant in Operations, you’ll be the backstage powerhouse of our stores. It’s a physically demanding, high-intensity role that keeps our stores running like clockwork. If you’re ready to roll your sleeves up and work smart, this is the role for you.

You’ll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There’s no room for delay. You’ll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.

Flexibility is vital. You’ll work across the wider store where needed – always keeping up with the pace and demands of retail.

Being digitally confident is essential. You’ll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.

Being a team player is essential. You’ll be a key cog in a big machine, working across functions and supporting colleagues across the store.

Flexibility is vital. From early morning deliveries to shifting stock late into the day, you’ll adapt quickly to keep things moving.

This is a role for people who move with purpose. Are you ready for it?

#Christmas