Christmas Customer Assistant - Operations - Handforth

Marks & Spencer Plc; Wilmslow; On-site; GBP 12,000 - 15,000; Part time

Job summary

Marks & Spencer Plc in Wilmslow is looking for a Customer Assistant in Operations. You will be the backstage powerhouse, handling stock, deliveries, and behind-the-scenes work to keep our store running smoothly.

The role is physically demanding and fast-paced, requiring flexibility to work across the store and readiness to use digital tools to track stock and deliveries. If you thrive in retail operations, join us.

Qualifications

• Flexibility is vital in this retail role, with shift work across the store.
• Digitally confident to use tools for stock and deliveries.
• Strong teamwork and communication across store functions.
• Physically demanding, high‑intensity environment.

Responsibilities

• Manage stock and deliveries to keep shelves full and presentable.
• Ensure the shop floor is clean, organized and ready for customers.
• Coordinate with store teams to maintain smooth stock flow and availability.
• Support across store functions as needed to keep operations running.

Skills

Stock management

Delivery coordination

Digital tools

Team collaboration

Job description

Work Pattern
Monday 1800-2200
Wednesday 1800-2200
Friday 1800-2200
Saturday 1400-2200

Due to operational requirements, all successful candidates may be asked to work up to full time hours in the weeks commencing 13th and 20th December.

Join our team at M&S as a Customer Assistant in Operations, you'll be the backstage powerhouse of our stores. It's a physically demanding, high-intensity role that keeps our stores running like clockwork. If you're ready to roll your sleeves up and work smart, this is the role for you.

You'll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There's no room for delay. You'll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.

• Flexibility is vital. You'll work across the wider store where needed - always keeping up with the pace and demands of retail.
• Being digitally confident is essential. You'll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.
• Being a team player is essential. You'll be a key cog in a big machine, working across functions and supporting colleagues across the store.
• Flexibility is vital. From early morning deliveries to shifting stock late into the day, you'll adapt quickly to keep things moving.

This is a role for people who move with purpose.

#Christmas